Business Analyst/Consultant IV

About

This position will be assigned to the Office of IT Coordination within the Division of Employment and Training at the Department of Workforce Development and will be responsible for leading application development and Business Intelligence (BI) projects for the Division as a Business Solutions Manager (part Project Manager, part Business Analyst, part Product Owner). The incumbent will be responsible for liaising with State and partner staff, as well as end users, to determine whether system modifications are needed as a result of policy changes, user requests, and/or other events. This position is expected to facilitate planning meetings and coordinate the development and testing of needed application and BI changes, which requires comprehensive knowledge of program policy development and operations, systems design, user acceptance testing, systems implementation and follow-up. This position is also responsible for requirements gathering, story creation, and business process documentation. The systems supported and to be developed by this position have a significant impact on the day-to-day operations of workforce development programs serving job seekers and employers throughout the state of Wisconsin.

HW/SW Environment

• The applications used to administer the Division's programs are primarily web-based and are developed in the MS .Net environment.
• Active Directory (AD) is used to administer user access to these systems.
• Team Foundation Server (TFS)/Azure DevOps is used to track system requests, project status, and coordinate User Acceptance Testing (UAT) issue resolution.

Requirements

• Minimum 4+ years' experience
• Excellent oral and written communication skills
• Experience in technical writing and documentation
• Understanding of project management methodologies and experience with Agile
• 100% Remote within WI State Only
• Keywords on resume: Product Owner / Project Management, Electronic Doc management/Workflow, BI

Nice to have skills

• Knowledge of electronic document management and workflow
• Experience with user testing, system testing, and user acceptance test plans
• Experience with data warehousing and report creation, using platforms such as Business Intelligence

Responsibilities

• Leading application development and Business Intelligence (BI) projects.
• Liaising with State and partner staff, as well as end users, to determine system modification needs.
• Facilitating planning meetings.
• Coordinating the development and testing of needed application and BI changes.
• Requirements gathering.
• Story creation.
• Business process documentation.