Business and Process Analyst (m/f)

About

For the sustainable development of our clients in complex system and digitalisation projects, we are looking immediately or by arrangement for a

Business and Process Analyst (m/f)

at senior and professional level.

Start date: Immediately or by arrangement Workload: 80-100% Workplace: City of Zurich

Responsibilities

• Analysis and documentation of business, process and system requirements including scope definition and prioritisation
• Structured collection, consolidation and prioritisation of professional requirements across all sub-areas
• Creation of use cases, user stories and business concepts including acceptance criteria
• Analysis of current processes, definition of target processes, conducting gap analyses and deriving improvement measures
• Modelling of business and operational processes (e.g. BPMN)
• Translation of professional requirements into clear, actionable specifications (functional specifications, user stories, requirements)
• Support in solution definition and active implementation support
• Moderation of workshops and coordination with departments, operations, IT and suppliers
• Interface and coordination work between departments, IT and external partners
• Support in testing and acceptance (test cases, UAT support) as well as maintenance of requirements traceability

Qualifications

Senior level

• Proven qualifications (education and training)
• At least 6 years of professional experience as a business or process analyst in complex system and transformation projects
• Very good methodological knowledge in requirements engineering and process modelling (e.g. BPMN)
• Experience in mission-critical environments (critical infrastructures, 24/7 operation) as well as coordination between business, operations and ICT
• Strong system and integration understanding (interfaces, data objects, data flows)
• Proven ability as an "integrator" between business and IT
• High workshop and moderation skills with heterogeneous stakeholders
• Experience with non-functional requirements (NFRs), acceptance criteria and traceability
• Very good analytical, structuring and documentation skills with confident creation of professional and technical specifications
• Practical experience in test/UAT support and implementation preparation

Professional level

• Proven qualifications (education and training)
• At least 3 years of professional experience as a business or process analyst in complex system and transformation projects
• Good methodological knowledge in requirements engineering and process modelling (e.g. BPMN)
• Good system and integration understanding (interfaces, data objects, data flows)
• Initial experience as an "integrator" between business and IT
• Experience with non-functional requirements (NFRs), acceptance criteria and traceability
• Good analytical, structuring and documentation skills with confident creation of professional and technical specifications

Applicable to both levels:

• Very good German language skills in spoken and written form (at least C1)
• High structure, result and responsibility orientation
• Willingness for regular on-site collaboration with clients (mainly Zurich area and surroundings)
• Teamwork, communication skills and enjoyment of interdisciplinary collaboration

What we offer:

• Exciting and varied projects in a dynamic environment
• Long-term prospects in a stable, growing engineering and consulting company
• Attractive employment conditions, flexible working time models and modern working environment
• Flat hierarchies and direct collaboration with experienced colleagues