Business Application Analyst – Alternance H/F

Who are we ?

A global leader in its markets, Vallourec provides premium steel tubular solutions for the energy sectors and other highly demanding applications: from extreme-condition oil and gas wells to next-generation power plants, bold architectural projects, and ultra-high-performance mechanical equipment.

In numbers, Vallourec is a French industrial group founded in 1890, currently listed on the SBF120, with 13,000 employees and a revenue of €5 billion. Operating in 20 countries, the Group is present on all continents.

Vallourec also represents 40 production units, 380 researchers and technicians, 3 research and development centers, and more than €45 million invested annually in R&D.

Lastly, leveraging its extensive experience in the energy sector, Vallourec is preparing for the future by developing a comprehensive portfolio of solutions addressing the needs of the energy transition: carbon capture, hydrogen storage, geothermal energy, and more.

Mission context

The Vallourec CRM “CORUM” brings together all functionalities related to managing customer activity and commercial opportunities (quotations, validation, reporting, legal, etc.). Several other applications are connected to the CRM to support different processes:

• FAST TRACK is an online platform accessible to all commercial offices and mills, used to manage the quotation process.
• SAP is an ERP used in Europe, the Middle East, and Asia to manage the order process.
• APPROVAL is used to manage KYC / KYO procedures.
• LUMINANCE is used by the Compliance team to manage and validate contracts.

The objective of the mission is to support the Business Application Manager (BAM), primarily on the CRM, in improvement initiatives, user support, and training activities.

Internal / External Working Relationships

• Internal:
  • Sales departments
  • IT department
• External:
  • Consultant

Mission

• Gather, analyze, and formalize user requirements to support the continuous improvement of the tool and the enhancement of its functionalities.
• Provide first‑level support, assisting users in resolving their daily issues and ensuring efficient handling of incidents.
• Contribute to data quality improvement by identifying anomalies, participating in data‑reliability actions, and ensuring adherence to best practices.
• Participate in functional testing phases during the deployment of new features or enhancements, including drafting test cases and analyzing results.
• Create, structure, and update training documentation (user guides, training materials, procedures) to facilitate tool adoption and strengthen user proficiency.
• Propose improvements to tools, business processes, and internal practices, leveraging user feedback and usage analysis.
• Actively contribute to application‑related projects, from scoping to go‑live, by providing functional expertise and a user‑centric perspective.

Required Skills And Training

• Essential:
  • Soft skills: Rigor, autonomy
  • Languages: Fluent French and English
• Preferred:
  • Language : Portuguese would be an asset
  • Degree : Engineering degree
  • Education : Engineering school, IT school, or business school with an Information Systems specialization
  • Tools : Excel, SharePoint, reporting tools (Power BI), CRM

Key advantages of the position

Why Join Us ?

Social Benefits :

• Allowance : Calculated based on your degree, your age, and the number of apprenticeship years already completed
• Variable compensation: Based on the achievement of your objectives, rewarding your performance
• Additional benefits : Eligibility for profit‑sharing and holiday bonuses
• Works council benefits (holiday vouchers, sports and cultural subscriptions: access to CSE benefits after one month)
• Employer support for meals:
  • Famars site: Access to a connected fridge
  • Aulnoye sites: Meal allowances
  • Headquarters in Meudon: Access to the inter‑company restaurant
• And of course, all legal benefits: 50% reimbursement of public transport passes, access to company health insurance, etc.

Our recruitment process:

The recruitment process consists of three steps:

1/ An initial interview via videoconference with a Talent Acquisition Manager to introduce Vallourec and discuss your background and motivations.

2/ A videoconference or in-person interview with the direct manager.

This process may vary depending on the position and geographic scope. An in-person interview is always included.

Vallourec's Commitments:

• Safety : It is the Group's top priority. Vallourec ensures that each of its employees and subcontractors understands and complies with the rigorous safety standards required for all its activities.
• Diversity : Through its “We are Vallourec” program, the Group is committed to diversity, equity, and inclusion, particularly regarding gender, cultural, and generational diversity. We firmly believe that this is a strength and relies on collective engagement while fostering individual fulfillment.
• Environmental, Social, and Governance (ESG) Principles : They are at the heart of our values. Vallourec systematically integrates the highest standards in terms of safety, quality, social responsibility, and environmental responsibility into its strategy.
• Decarbonization : The Group is investing heavily in its industrial facilities to continue reducing its carbon footprint. We have already exceeded our 2025 target, which was validated by SBTI. We aim for an even more ambitious goal: reducing our carbon emissions by 35% by 2035. We pay close attention to the CO2 content of our products.