Business Development Key Account Manager

About Us:

MyMobile is a leading distributor of Samsung mobile phones and a provider of cutting-edge Software as a Service (SaaS) solutions. We are dedicated to delivering mobile devices and innovative SaaS products to our clients.

Job Summary:

The Key Accounts Manager will be responsible for managing and nurturing relationships with our most important clients. This role requires a strategic thinker with excellent communication skills and a deep understanding of our products/services. The Key Accounts Manager will work closely with clients to understand their needs and ensure they receive outstanding service and support.

Key Responsibilities: • Develop and maintain strong relationships with key accounts to ensure their long-term success. • Serve as the main point of contact for key clients, addressing their needs and resolving issues promptly. • Understand client requirements and develop customized solutions to meet their needs. • Monitor and analyze client performance metrics, preparing regular reports and presentations for senior management. • Collaborate with internal teams (e.g., sales, marketing, product development) to ensure seamless service delivery. • Identify opportunities for growth within existing accounts and work to expand our presence. • Negotiate contracts and agreements to maximize profit and ensure client satisfaction. • Stay updated on industry trends and competitor activities to provide insights and recommendations. • Conduct regular client reviews to assess satisfaction and identify areas for improvement. • Travel to client locations as needed to build and strengthen relationships.

Requirements: • Bachelor's degree in Business, Marketing, or a related field. • Proven experience as a Key Accounts Manager or in a similar role. • Strong understanding of technology sector and its products/services. • Excellent communication and interpersonal skills. • Ability to build and maintain strong client relationships. • Strategic thinking and problem-solving abilities. • Proficiency in CRM software and MS Office Suite. • Strong negotiation and conflict resolution skills. • Ability to work independently and as part of a team. • Willingness to travel as required.

How to Apply:

Submit your CV and Cover Letter to Fiona@mymobileza.com