Business Insights Analyst

Work Location

Toronto, Ontario, Canada

Hours

37.5

Line of Business

Analytics, Insights, & Artificial Intelligence

Pay Details

69,700 - 98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

About the Role

Learning & Development (L&D) at TD has an ambitious goal to become the global benchmark where every colleague thrives and never stops learning. Through our learning solutions, we build capabilities that grow colleagues today, tomorrow, and throughout their careers to drive business performance.

Reporting to Senior Manager, Learning Evaluation & Portfolio Insights, the Business Insights Analyst plays a pivotal role in enhancing our data management and analytics processes within Enterprise Learning & Development. The ideal candidate is skilled in data processing, coding for data cleaning and extraction, and developing visual reports.

The Business Insights Analyst is responsible for managing data‑processing workflows related to L&D portfolio insights, learning evaluation and measurement data ensuring the integrity and accuracy of data. This role will leverage their technical and analytical skills to extract and analyze data to uncover insights that can guide business decisions. Reporting and visualization will be a key part of the role, requiring the development of interactive reports using Power BI, Tableau, and other tools to effectively communicate business insights to stakeholders. The Analyst will continuously seek improvements by staying abreast of the latest trends and best practices in data analytics and visualization, and by proposing enhancements to current data processes and reporting methods.

Responsibilities

• Manage data‑processing workflows for L&D portfolio insights, learning evaluation and measurement
• Extract, clean, and handle large datasets from various sources to prepare data for analysis
• Utilize statistical methods and analytics techniques to identify trends and patterns
• Screen and prioritize relevant data to ensure that only necessary information is extracted and presented for decision‑making purposes
• Develop interactive reports and visualizations using Power BI, Tableau, or other tools
• Collaborate with Learning Enablement team members and other COEs across L&D to gather requirements and ensure insights align with business objectives

Job Requirements

• Bachelor’s degree in Business, Data Science, Statistics, Computer Science, or a related field
• Proficiency in Microsoft applications including Excel, PowerPoint, and Power BI is a must have
• Proficiency in Power Apps and Power Automate is good to have
• Proficiency in programming languages such as VBA, Power Query M, or SQL for data manipulation, transformation, and analysis
• Hands‑on experience with data visualization tools, esp. Power BI and Tableau
• Excellent analytical and problem‑solving skills with strong ability to think critically
• Exceptional attention to detail and commitment to maintaining the highest standards of data accuracy and integrity
• Strong communication skills to present complex data in a clear, concise, and compelling manner
• Experience in an HR or L&D governance context is highly desirable
• Ability to work collaboratively in a team‑oriented environment while also being able to take initiative and work independently

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well‑being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information

• Colleague Development – If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

• Training & Onboarding – We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

• Interview Process – We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

• Accommodation – Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

• Language Requirement (Quebec only) – Sans Objet

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Our Values

At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Commitment to Diversity, Equity, and Inclusion

At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment

TD has a long‑standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi‑year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

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