Business Line Process Owner (F/H)
Thales
About the role
About Thales
Thales is a global leader in high technology, specializing in three sectors: Defense & Security, Aeronautics & Space, and Cyber & Digital. It develops products and solutions that contribute to a safer, more environmentally friendly, and more inclusive world. The Group invests nearly €4 billion annually in Research & Development, particularly in key innovation areas such as AI, cybersecurity, quantum, cloud technologies, and 6G. Thales has nearly 81,000 employees in 68 countries.
Our Commitments, Your Benefits
- Success driven by our technological excellence, your experience, and our shared ambition
- An attractive compensation package
- Continuous skills development: training programs, academies, and internal communities
- An inclusive, supportive environment that respects employee balance
- Recognized societal and environmental commitment
Your Daily Life
The Land and Air Systems activity, based at the Massy site, is a leader in air operations command and control systems and air defense radar systems.
The Business Line Process Owner for the Integrated Air-Protection Systems (airspace protection system) BL optimizes and secures business processes, particularly:
- The DDQS (Design, Develop and Qualify the Solution) process, which delivers products and customer solutions in compliance with the needs of all stakeholders and entity policies, as well as continuously improving engineering competitiveness.
- The DDPS (Deliver Digital Products & Services) process, which primarily targets digital solutions.
In this role, you will ensure their effectiveness, compliance (EN 9100, cybersecurity, etc.), and continuous improvement (Lean, Six Sigma), while supporting digital transformation and team upskilling. As a key player between operational teams and management, you will ensure the performance and compliance of critical air defense systems.
Your Main Missions
Process Management and Optimization:
- Mapping, documentation, and standardization of processes (development, project management, supply chain) according to quality standards (ISO 9001, EN 9100).
- Identification of improvement levers (costs, deadlines, quality) and proposal of action plans.
- Standardization of best practices and harmonization of processes.
DDQS Compliance:
- Adherence to quality (ISO…), safety (HSE, cybersecurity), and regulatory (GDPR, ITAR) standards.
- Participation in audits and contribution to certifications (ISO 9001, EN 9100).
Continuous Improvement:
- Deployment of methodologies (Lean, Agile) and management of cross-functional projects (digitalization, automation).
- Analysis of customer feedback and proposal of corrective actions.
Governance and Reporting:
- Facilitation of process committees, production of dashboards (KPIs), and reporting to management and the DDQS.
Training and Support:
- Awareness and training of teams on processes, quality/safety requirements, and best practices.
- Support for changes (new tools, regulatory evolutions).
Your Profile
- Experience in process management: Mastery of process management and continuous improvement methodologies.
- Experience in audit and evaluation: Ability to conduct quality audits and evaluate processes.
- Knowledge of quality standards and norms: ISO 9001, CMMI, etc.
- Experience in audit and evaluation: Ability to conduct quality audits and evaluate processes.
- Skills in analysis and problem-solving: Ability to identify and resolve quality issues.
- Knowledge of software development methodologies: Agile, DevOps, etc.
- Knowledge of quality management tools: Project management tools, defect tracking tools, etc.
- Communication and collaboration skills: Ability to work with different teams and stakeholders. You demonstrate a synthetic mindset.
Thales, a Handi-Engaged company, recognizes all talents. Diversity is our greatest asset. Apply and join us!
Please note that this position may require access to information related to national defense secrets. The selected candidate will undergo a security clearance procedure in accordance with the provisions of articles R.2311-1 and following of the French Defense Code and IGI 1300 SGDSN/PSE of August 9, 2021.
Skills
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