Change Management

Overview

Experienced Business Project Manager with 15+ years leading complex, cross-functional initiatives in financial services and transformation programs. Skilled in governance, risk, and budget management, with strong understanding of regulatory constraints. Proven ability to challenge senior stakeholders, drive performance, and deliver results in international, IT-enabled environments.

Job Responsibilities

• Set up and lead local project governance, aligned with Corporate and Company’s central governance.
• Coordinate with the Global Project Manager to ensure consistency in roadmaps, milestones, and dependencies.
• Prepare, lead, and follow up on Steering Committees / Project Boards.
• Proactively manage risks, issues, and decisions, with structured escalation when required.
• Ensure strict change management processes and proper project documentation follow-up.
• Contribute to assessments, scope definition, and transition roadmaps.
• Perform end-to-end impact analyses covering processes, organisation, financial aspects, and legal, compliance, and risk dimensions.
• Coordinate transition phases to nearshore centers, ensuring service continuity.
• Define and monitor the overall project plan, capacity, and resource allocation.
• Manage the project budget, with a consolidated view of costs and benefits.
• Monitor dependencies between projects, BaU activities, and local teams.
• Oversee Business as Usual operations for nearshored activities (CET, SET, etc.).
• Define, monitor, and report on SLAs, KPIs, and performance indicators.
• Identify and lead process improvement initiatives.
• Contribute to end-to-end process optimisation, aligned with efficiency, quality, and cost objectives.
• Analyse performance gaps and define remediation action plans.
• Work closely with Operations, Risk, Compliance, and IT teams.

Must Have Skills

• Master’s degree or equivalent
• At least 15 years of relevant experience
• Proven experience in complex project management
• Experience in governance, risk and budget management
• Strong understanding of business, operational, and regulatory constraints
• Proven experience in financial services, operations/back-office, and transformation, outsourcing, or nearshoring environments.
• Experience in SLA and operational performance monitoring
• Experience in IT-enabled environments / digital processes preferred
• Experience in multi-entity or international programs preferred
• Experience in consumer credit or regulated financial services preferred
• Experience as a management / business consultant
• Ability to travel occasionally is required
• Ability to challenge senior stakeholders (Executive Committee, senior management)
• Excellent communication skills, diplomatic and customer-oriented
• Strong written and spoken communication skills in English, Dutch, and French

Nice to have

• Project management certifications (PMP, PRINCE2, Agile, SAFe, etc.) are an asset.
• Strong end-to-end vision with the ability to maintain a helicopter view
• Natural leadership and ability to mobilise cross-functional teams
• Structured, rigorous, and results-driven approach
• Strong critical thinking, curiosity, and proactive mindset
• Excellent time and priority management

What's great in the job?

• Great team of smart people, in a friendly and open culture
• Expand your knowledge of various business industries
• Create content that will help our users on a daily basis
• Real responsibilities and challenges in a fast evolving company

Work at yechte

We are an independent digital consultancy with ambitious goals and a global presence. We support a diverse range of companies, building digital teams and delivering innovative digital solutions. Our multicultural and diverse workforce, comprised of ‘Global Citizens’, reflects this inclusivity.

We care about work-life balance and meeting the expectation of a growing team, investing in people because they are our greatest asset. Our consistent growth is a testament to this commitment.

Come work at yechte, a company on the rise, offering excellent benefits, opportunities for personal development, and the chance to learn from accomplished leaders. We are always looking for exceptional professionals to join our team.

What We Offer

Each employee has a chance to see the impact of his work. You work on real digital projects and make tangible contributions to the company. We want to provide to each individual personal, professional and social growth.

Flexibility

We care about your wellbeing. At yechte we offer flexi-hours and hybrid home/office work arrangements, enhancing employee work-life balance and productivity.

Attractive Benefits

We care about your comfort. At yechte we offer cost-effective and eco-friendly mobility plans, food allowances, and comprehensive healthcare support, enhancing employee satisfaction.

Personal Development

We care about your growth. At yechte we offer to boost your personal growth through tailored IT trainings and certifications, fostering a culture of agility and tech-driven expertise.