Call Centre Administrator

About

An established UK-based security company is seeking a Call Centre Administrator to join their professional office in Langebaan. The ideal candidate will handle UK customer queries and administrative tasks with efficiency and professionalism.

Key Responsibilities

• Handle calls and customer interactions with professionalism and empathy.
• Manage and update CRM systems accurately.
• Provide administrative support to the UK operations team.
• Multitask effectively in a fast-paced environment.
• Deliver excellent customer service and support.

Requirements

• Fluent in English both written and spoken.
• Previous experience in a call centre or administrative environment.
• Strong multitasking and organisational skills.
• Experience with CRM systems beneficial.
• Positive attitude and willingness to go the extra mile.