Campaign Operations Manager

About

A growing global marketing services company is seeking a Campaign Operations Specialist to support campaign setup and operations across APAC and EMEA markets. This role is ideal for someone highly detail-oriented, organized, and comfortable working with systems, data, and cross-functional teams across multiple time zones.

Key Responsibilities

• Set up and manage marketing campaigns in Salesforce based on campaign briefs
• Review count requests and campaign data for completeness and accuracy before launch
• Add profile questions, custom fields, and QA criteria as required
• Ensure campaign setup aligns with SOWs, contracts, and campaign briefs
• Identify and flag missing or inconsistent information to the Campaign Operations Manager
• Liaise with sales teams to clarify campaign details and follow up on pending items across APAC and EMEA time zones
• Coordinate script requests with internal teams and update campaigns accordingly
• Monitor campaigns and report weekly on blockers, delays, or escalations
• Provide support to CSMs during campaign activation, ensuring all deliverables are in place

Requirements

• Experience with Salesforce or marketing/campaign operations
• Strong attention to detail and organizational skills
• Ability to manage multiple campaigns simultaneously across different time zones
• Good written and verbal communication skills
• Proactive problem-solver, comfortable flagging issues early
• Quick learner and willing to ask questions to clarify processes

Work Arrangement

Candidates may work remotely if they have the required home-office infrastructure (stable internet and suitable workspace). If not, the role will be office-based in Somerset West. The employer reserves the right to transition the role from remote to office-based if operational requirements require it.

Location

Somerset West, Western Cape (Hybrid / Remote Option)

Salary

R15 000 - R25 000 per month

Contact

Careers@outsource-x.com