Case Management Analyst

Case Management & Litigation Support (80%)

• Perform daily data entry and updates to SharePoint-based case trackers to ensure accuracy and timeliness.
• Serve as litigation support analyst for multiple cases or projects, including complex or high-visibility matters.
• Review, analyze, classify, and organize legal documents and electronically stored information (ESI).
• Manage document lifecycles including intake, screening, indexing, processing, production, and archiving.
• Develop and apply document analysis and indexing procedures to ensure consistency and retrievability.
• Conduct routine audits and quality checks of case data and document repositories.
• Maintain strict data hygiene and follow all protocols for handling sensitive or protected information.
• Coordinate directly with attorneys and case teams to assess litigation support needs.
• Prepare recurring and ad hoc reports on case status, document volumes, and support activities.

Systems, SharePoint & Workflow Support (20%)

• Configure and maintain SharePoint lists, libraries, views, and metadata structures supporting case operations.
• Support document repositories used for litigation and case management activities.
• Create or modify basic Power Automate workflows to streamline repetitive tasks and case processes.
• Support enhancement of Power Apps used for case intake, document tracking, or operational workflows.
• Identify workflow inefficiencies and recommend practical process improvements.
• Provide knowledge management and information management support across program activities.

Required Qualifications

• Bachelor's degree and 4+ years of relevant experience.
• Experience supporting litigation, investigations, or legal case teams.
• Experience supporting case management, litigation support, or document-intensive operational environments.
• Hands-on experience with SharePoint lists, libraries, and document management.
• Demonstrated experience reviewing, organizing, and classifying large volumes of documents or ESI.
• Experience creating or modifying basic Power Automate workflows.
• Strong proficiency with Microsoft Excel for data validation and quality control.
• High attention to detail and commitment to accuracy.
• Strong written and verbal communication skills.

Preferred Qualifications

• Experience with records management or document control programs.
• Familiarity with Power BI or basic reporting tools.
• Experience with SharePoint backend concepts (permissions, content types, site structure).
• Familiarity with Microsoft 365 tools and workflow/process improvement.