CCTV Engineer - Team Lead

Summary • To provide technical assistance and support for hardware, software, and network-related issues. • The ideal candidate will be responsible for troubleshooting technical problems, maintaining IT systems, and ensuring smooth day-to-day IT operations across the organization Responsibilities • Provide technical support to users for hardware, software, and network issues. • Install, configure, and maintain desktop computers, laptops, printers, and other IT equipment. • Troubleshoot and resolve system, network, and application problems. • Manage and maintain Windows operating systems and basic server environments. • Install and update software applications and security patches. • Maintain IT documentation and support tickets. • Coordinate with vendors for hardware repairs and technical services. • Ensure data backup, security, and compliance with IT policies. Requirements • HND / BSc Degree in Computer Science or Engineering or any related discipline. • 3+ years of experience leading and overseeing teams in IT support. Strong knowledge of: • Windows OS and basic Windows Server administration • Networking fundamentals TCP/IP, DNS, DHCP • Active Directory and user management • Hardware troubleshooting • Good understanding of IT security practices. • Strong problem-solving and communication skills.