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CRM (Salesforce) & Digital Specialist

Lafarge France

Saint-Quentin-Fallavier · On-site Internship 2d ago

About the role

About Geocycle

Geocycle, a key player in the circular economy within the Holcim group, values a wide variety of waste and materials from industry and construction, leveraging the Lafarge Ciments and Lafarge Granulats systems.

Beyond Holcim's performance (+10% recurring EBIT margin), the group was named World's Best Employer by the Top Employers Institute for the second consecutive year.

About the position

Reporting to the Head of Marketing and Commercial Performance France, you will participate in defining and implementing the digital and marketing strategy for the French entity.

We offer an apprenticeship as a CRM (Salesforce) & Digital Specialist at our Saint-Quentin-Fallavier site, 15 minutes from Lyon.

You ideally have initial experience in marketing or digital and wish to join a dynamic, fast-growing structure with a start-up spirit, within the leader in the ecological transformation of construction.

You will participate in the following missions:

IT Project Management (CRM, Data)

  • Support IT development with international teams based in India and Spain
  • Draft specifications
  • Create and track IT tickets, participating in project meetings with technical teams
  • Test new features and validate improvements before production
  • Prioritize user needs

Analysis & Reporting (Commercial Performance)

  • Produce analyses from Salesforce for management, mainly in Excel
  • Configure Salesforce reports for sales staff and their managers
  • Develop CRM/sales reporting on our new tools (Looker Data Studio / Qlik Sense / Gemini)
  • Analyze data and propose areas for improvement, particularly through the use of AI and operational recommendations

CRM & Commercial Support

  • Provide technical support to the 35 CRM users
  • Train and support users
  • Manage IT tickets and resolve bugs

Candidate Profile

  • Student in Master 1 or Master 2 in marketing and sales, information systems management, or data management
  • English level B1 or equivalent
  • Strong analytical and synthesis skills
  • Rigor, autonomy, and ability to work in a project mode
  • Professional experience of 4-6 months ideally in marketing or sales
  • Good command of Excel, including pivot tables and database manipulation
  • Knowledge of Salesforce (CRM) and Google Workspace tools (Looker Studio, Gemini, Gsheet) is appreciated but not mandatory

Benefits

  • Employee savings plan with company matching
  • Profit-sharing
  • Company cafeteria
  • Advantageous health insurance, housing assistance
  • Social works (leisure ticketing, gift cards, ...)
  • 50% reimbursement of public transport costs

Why Join Us?

Are you looking for a rapidly expanding field and want to actively contribute to the ecological transition by reducing industrial waste? Join our start-up, where organizational needs are constantly evolving, within Holcim (a world leader in innovative and sustainable construction solutions).

Let's geocycle!

Welcome to Lafarge France

Geocycle, a key player in the circular economy within the Holcim group, values a wide variety of waste and materials from industry and construction, leveraging the Lafarge Ciments and Lafarge Granulats systems.

Beyond Holcim's performance (+10% recurring EBIT margin), the group was named World's Best Employer by the Top Employers Institute for the second consecutive year.

Skills

SalesforceExcelLooker Data StudioQlik SenseGeminiGoogle Workspace

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