Site Reliability Engineering Specialist

About

Drive innovation in financial services as a Site Reliability Engineering Specialist at Citi. Focus on application support, service improvement, and operational readiness in a collaborative, flexible environment.

This role invites professionals with 5–8 years of platform operations or technical support experience. You will be key in ensuring application stability, assisting with incident management, and participating in cost-efficiency initiatives. Collaboration with cross-functional teams is essential, as is the ability to document and communicate technical challenges clearly.

Key Responsibilities

• Assist in incident management and system stability efforts
• Support application onboarding and operational health tracking
• Maintain observability practices for proactive issue identification
• Contribute to collaboration efforts for skill development
• Participate in resilience activities like disaster recovery simulations

Requirements

• 5–8 years in platform operations or IT services
• Experience with Kubernetes technologies, especially OpenShift
• Solid understanding of scripting in languages like Java or Python
• Familiarity with modern observability tools such as Grafana
• Strong organizational skills to manage daily priorities

Become part of a team that impacts millions while powering financial technology solutions at Citi.