Client Executive

Essential Duties and Responsibilities

• Drive year over year revenue growth by advancing opportunities through all pipeline stages to contract execution, exceeding spend volume and revenue growth targets.
• Build and maintain executive-level relationships, serving as a trusted advisor to senior leadership.
• Develop a deep understanding of members’ strategic business goals and challenges to identify performance improvement, cost savings and value-add solutions.
• Present a strong understanding of healthcare operations, Group Purchasing Organization (GPO) contracting, performance improvement solutions, and spend analytics across the acute and non-acute care class of trades.
• Leverage data insights to deliver actionable value-based recommendations across multiple spend categories.
• Develop and support vendor on-boarding and continuing education plans to ensure breadth and depth of knowledge related to Supply Chain Services portfolio.
• Administer Vizient programs (Aggregation, Impact Standardization, Novaplus, Group Buys, Advisory Solutions) and leverage best practices in high impact areas like physician preference management, pharmacy, lab, dietary, capital and purchased services.
• Develop and conduct regular business reviews and executive briefings to communicate roadmap progress, value delivered and strategic cost savings recommendations to clients.
• Negotiate and facilitate contract execution, contract tier alignment, supplier issue resolution and ensure client compliance with contractual agreements.
• Maintain detailed records of client interactions and business development activities within the organization's CRM system.

Education and Experience

• Bachelor's or Master’s degree in Business Administration, Healthcare Administration, Supply Chain Management, or related field preferred.
• Minimum of 7-10 years’ experience in business development, account management roles, preferably within a Group Purchasing Organization or healthcare supply chain.
• Supply logistics experience with acute and non-acute care systems, a plus.

Qualifications

• Strong understanding of healthcare supply chain operations, Group Purchasing Organization (GPO) contracting, and spend analysis required.
• A results-driven mindset, with a focus on client retention, growth, and overall satisfaction.
• Proven experience in year over year revenue growth.
• Demonstrated success managing large, complex client relationships.
• Strong relationship-building and communication skills, capable of working with a variety of client stakeholders and product and services vendors.
• Strong analytical and problem-solving abilities.
• Excellent negotiation, presentation, relationship and communication skills, both written and verbal.
• Proven ability to manage multiple priorities and deliver results in a fast-paced environment.
• Proficient in CRM systems, Microsoft Office Suite, and analytical tools.

BENEFITS:

• Paid Sick Leave where applicable by State law
• Benefit offerings for full-time employment include medical, dental, vision, commuter benefits, and a 401k plan offered
• Annual discretionary bonus based on company and individual performance.