Client Service / Project Manager

Role Overview

The successful candidate will manage brand identity and design projects end-to-end, working closely with clients, designers, and strategists to ensure high-quality delivery.

Key Responsibilities

• Manage brand identity projects from briefing through to final delivery
• Act as the primary point of contact for clients
• Translate client requirements into clear, structured creative briefs
• Work closely with designers and brand strategists
• Manage timelines, budgets, and project scope
• Facilitate feedback loops, revisions, and approvals
• Ensure consistency and quality across all brand outputs
• Oversee rollout of brand identity across multiple touchpoints

Requirements

Minimum Requirements (Non-Negotiable)

• Experience working within a branding or design studio like: Grid Worldwide, Interbrand (JHB), Brand Union / Superunion (if active locally), HKLM, The Odd Number, Retroviral (hybrid but strong brand thinking), Liquorice, Mash Lab, Studio Sunshine Gun.
• Proven experience managing brand identity or rebranding projects
• Strong client service and stakeholder management skills
• Experience working directly with design teams
• Understanding of brand identity systems, CI, and brand guidelines

Ideal Background

• Account Manager or Client Service Manager in a branding studio
• Brand Project Manager in a design-led environment
• Experience working on logo development, brand systems, and identity rollouts

Location and Package

• On-site role based in Bryanston
• Salary: R55,000 CTC (depending on experience)