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Client Success Manager (MSP) – US Hours (Cape Town)

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South Africa · On-site Full-time Senior 1w ago

About the role

About

A leading tech solutions provider is looking for an Account Manager based in Cape Town. This position offers a chance to work closely with US-based clients and drive client satisfaction.

Responsibilities

  • Ensure exceptional client experiences by maintaining regular contact and addressing client needs.
  • Schedule meetings.
  • Provide reports.
  • Identify upselling opportunities.

Requirements

  • Over 5 years of tech-related experience.
  • Strong communication skills, ideally in a high-pressure environment.

Requirements

  • Strong communication skills.

Responsibilities

  • Ensure exceptional client experiences by maintaining regular contact and addressing client needs.
  • Schedule meetings.
  • Provide reports.
  • Identify upselling opportunities.

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