Client Success Strategist

About Reunion Marketing

Reunion Marketing is a fast-growing, data-driven digital marketing agency empowering clients to win through strategy, innovation, and relentless execution. We blend strong relationships with measurable performance—and our Client Success Strategists are critical to making that happen.

What This Role Is Really About

As a Client Success Strategist, you are the trusted partner, communicator, relationship builder, and steady presence for your portfolio of clients. You own the relationship, create clarity, keep communication flowing, and make sure clients always feel supported and confident in their partnership with Reunion Marketing.

You will collaborate across SEO, Paid Media, GEO, Analytics, and Operations—ensuring work is delivered accurately, on time, and aligned to client goals.

What You'll Get To Do

• Build strong, trust-based relationships with assigned clients in Mid- West and West Coast Territories
• Serve as the primary point of contact for communication, updates, timelines, and wins
• Make sure clients understand performance, outcomes, and value
• Coordinate execution across internal marketing teams
• Keep work moving proactively without unnecessary red tape
• Surface risks early and communicate clearly
• Support retention, satisfaction, and long-term stability

Requirements to be successful in this role

• Prior experience in the automotive industry, preferably working with dealerships
• 3+ years of account management experience
• Willingness and ability to travel up to 20%
• Must reside in the United States - Midwest or West Coast and be able to work within Central or Pacific Time Zone hours
• Bonus point: Experience in digital marketing

You'll Love This Role If You Are Someone Who…

• Is outgoing, persuasive, confident, and relationship-driven
• Connects easily with people and communicates with clarity
• Thrives in a fast-paced, high-energy environment
• Enjoys being where strategy, communication, and execution intersect
• Loves being "the person clients trust"
• Wants ownership, impact, and the ability to truly influence outcomes