Cloud Engineer (Intune Device Management)

Qualifications

• Device Management Policies:
  • Configure and manage comprehensive device management policies using Microsoft Intune.
  • Ensure device and data security across the organization.
• Application Deployment:
  • Oversee the deployment and management of applications and software updates through Intune.
  • Ensure devices remain secure, up-to-date, and performant.
• Conditional Access Policies:
  • Implement and manage conditional access policies and device compliance settings.
  • Protect sensitive organizational resources based on user and device risk levels.
• Troubleshooting and Support:
  • Provide expert troubleshooting and technical support for device enrollment, configuration, and management issues.
  • Ensure a seamless user experience.
• Device Health Monitoring:
  • Regularly monitor the health and security posture of managed devices.
  • Proactively address vulnerabilities and compliance deviations.
• Automation and Scripting:
  • Develop and maintain automation scripts and tools to streamline Intune management processes.
  • Enhance operational efficiency.
• Device Lifecycle Management:
  • Collaborate with hardware vendors and procurement teams to manage the lifecycle of corporate-owned devices.
  • Oversee the acquisition, management, and retirement of devices.
• App Protection Policies:
  • Configure and enforce Intune app protection policies to secure corporate data on both company-owned and personal (BYOD) devices.
  • Ensure data protection and compliance.
• Reporting and Analysis:
  • Generate and analyze reports on device compliance, usage, and management activities
• Security and Compliance Knowledge:
  • Understanding of security best practices and compliance requirements related to Intune Device Management and Operations.
  • Experience conducting audits and ensuring adherence to regulatory standards.
• Communication and Collaboration:
  • Excellent communication skills to effectively collaborate with IT teams, stakeholders, and end-users.
  • Ability to document processes clearly and provide training on IAM tools and practices.
• Organizational Skills:
  • Strong organizational skills to manage multiple tasks and priorities effectively.
  • Attention to detail in managing M365 environment and the Microsoft Intune Platform.
• Team Collaboration:
  • Ability to work effectively as part of a team and share knowledge and resources.
  • Willingness to collaborate with colleagues to solve complex issues.
• Others:
  • The candidate has strong customer relationship skills, including negotiating complex and sensitive situations under pressure.
  • Full proficiency in the English language. French language proficiency is of advantage.

Activities

• Configure and manage comprehensive device management policies using Microsoft Intune
• Ensure device and data security across the organization
• Oversee the deployment and management of applications and software updates through Intune
• Ensure devices remain secure, up-to-date, and performant
• Implement and manage conditional access policies and device compliance settings
• Protect sensitive organizational resources based on user and device risk levels
• Provide expert troubleshooting and technical support for device enrollment, configuration, and management issues
• Ensure a seamless user experience
• Regularly monitor the health and security posture of managed devices
• Proactively address vulnerabilities and compliance deviations
• Develop and maintain automation scripts and tools to streamline Intune management processes
• Enhance operational efficiency
• Collaborate with hardware vendors and procurement teams to manage the lifecycle of corporate-owned devices
• Oversee the acquisition, management, and retirement of devices
• Configure and enforce Intune app protection policies to secure corporate data on both company-owned and personal (BYOD) devices
• Ensure data protection and compliance
• Generate and analyze reports on device compliance, usage, and management activities
• Provide insights into device fleet health and security
• Work closely with the IT support team to resolve complex device-related issues
• Serve as a subject matter expert in mobile device management
• Maintain comprehensive documentation for Cloud Operations processes, configurations, and workflows
• Provide training and support to other staff as required for knowledge and information sharing
• Collaborate with IT security, compliance, and other relevant teams to ensure cohesive Cloud Operations strategies
• Communicate effectively with internal stakeholders to understand requirements and address concerns.

The contractor will be part of a team providing Technical Level 2 and 3 support, ensuring the secure, available, managed and compliant delivery of Public Cloud Services to NATO and its Strategic Commands.

The contractor will work primarily remotely, providing services during Core working hours of the Cloud Operations team (Brussels / BEL).

Contract

Remote

Negotiable

GPC004279

Joaquín Mengíbar Merino

joaquin@gpc.work

442031545029