Middle Cloud Infrastructure Engineer

We are seeking a Middle Cloud Infrastructure Engineer to own and evolve a predominantly Azure-based infrastructure environment. This is a hands-on, senior-level individual contributor role with high autonomy and responsibility across cloud infrastructure, identity, endpoint management, and security.

The right person serves as a technical authority across the Microsoft ecosystem, responsible for designing, operating, and continuously improving a cloud-first environment that supports a distributed workforce and field operations at scale. This role requires ownership, proactive communication, and the judgment to prioritize without constant direction.

Environment Overview

• Cloud: Azure IaaS (primary platform) - VMs, Networking, Storage Accounts, Key Vaults, Azure Virtual Desktop
• Identity & Access: Microsoft Entra ID, Active Directory, RBAC, Conditional Access, MFA
• Data: SQL Server, Azure SQL Managed Instances
• Endpoints: ~2,000 Windows 11 field devices + ~800 Zebra Android handhelds
• Productivity: Microsoft 365 E5 - Exchange Online, Teams, SharePoint, Defender suite
• Network: All-Fortinet; day-to-day management handled by third-party vendor
• Security: Microsoft Defender for Endpoint, EDR, Vulnerability Management via M365 E5 stack

Core Responsibilities

• Support day-to-day administration of Azure IaaS infrastructure - virtual machines, networking, storage, Key Vaults, and Azure Virtual Desktop
• Assist with Entra ID and Active Directory management: user lifecycle, RBAC, Conditional Access policies, MFA, and SSO integrations
• Support administration of SQL Server and Azure SQL Managed Instances including patching, basic monitoring, and availability checks
• Assist with endpoint management across Windows 11 and Android (Zebra) devices via Microsoft Intune - policy configuration, compliance, and app deployment
• Help maintain Microsoft 365 E5 services: Exchange Online, Teams, SharePoint, and Defender
• Participate in patch management, vulnerability remediation, and security baseline enforcement
• Support disaster recovery and backup procedures; participate in DR testing and incident response
• Contribute to PowerShell automation to reduce manual operational tasks
• Maintain documentation of system configurations, processes, and runbooks
• Participate in on-call rotation and support maintenance windows when required
• Escalate complex infrastructure issues to senior team members

Qualifications

• 2-4 years of experience with Windows Server administration
• 1-3 years of Azure IaaS experience - VMs, VNets, NSGs, Storage, Key Vaults, Azure Virtual Desktop
• Good understanding of Entra ID (Azure AD): RBAC, Conditional Access, MFA
• Basic experience with SQL Server or Azure SQL Managed Instances
• Basic to intermediate PowerShell scripting skills
• Experience with Microsoft 365 administration - Exchange Online, Teams, SharePoint
• Familiarity with Microsoft Defender and endpoint security concepts
• Understanding of networking fundamentals (TCP/IP, DNS, firewall concepts, VPN)
• Ability to work independently with guidance from senior team members

Preferred Qualifications

• Basic knowledge of Fortinet solutions (FortiGate or similar)
• Experience with Microsoft Intune and endpoint management
• Exposure to vulnerability management tools (Defender or similar)
• Experience with Android / mobile device management is a plus
• Relevant certifications (AZ-104, SC-300, MS-102 or similar) are a plus

On-call expectations

• Participation in a shared on-call rotation (~1 week every few weeks)
• Occasional support during off-hours maintenance windows
• Low-to-moderate incident volume with focus on learning and support

What Makes a Great Fit

• You are eager to learn and improve infrastructure processes
• You can identify issues and suggest improvements with guidance
• You are comfortable working on both operational tasks and troubleshooting
• You communicate clearly with team members and stakeholders
• You are able to take ownership of tasks with support from the team

Why This Role Matters

• Support a primarily Azure-based environment with minimal on-prem footprint
• Contribute to improvements in identity, endpoint management, and security
• Work in a collaborative environment with guidance from senior engineers
• Gain experience with enterprise-scale systems and infrastructure

About Us

Established in 2011, Trinetix is a dynamic tech service provider supporting enterprise clients around the world.

Headquartered in Nashville, Tennessee, we have a global team of over 1,000 professionals and delivery centers across Europe, the United States, and Argentina. We partner with leading global brands, delivering innovative digital solutions across Fintech, Professional Services, Logistics, Healthcare, and Agriculture.

Our operations are driven by a strong business vision, a people-first culture, and a commitment to responsible growth. We actively give back to the community through various CSR activities and adhere to international principles for sustainable development and business ethics.