Operations Engineer for Azure

About LBBW

The LBBW is one of Germany's leading banks and an innovative, international, and sustainable company in the financial sector. We are a reliable bank and know what it means to change. Digitalization, agility, and efficiency are not just buzzwords for us, but constant companions in our own development. Because only those who change themselves understand what it takes. We offer an environment that promotes personal and professional development. With over 10,000 employees, we are shaping the future of the financial world – Together #NeuesSchaffen

The IT department supports the LBBW business units in implementing the strategy of the group and the individual business areas. With your commitment, your knowledge, and your experience, we want to consistently continue the further development of IT and sustainably increase delivery.

The Application Operations group is part of LBBW's IT Delivery Organization. As an Operations Engineer for Azure, you will be responsible for the operation of our productive applications and services in Microsoft Azure. In addition to productive operation on Azure, the group is also responsible for the processes and tools for application operation and works closely with external providers.

Responsibilities

• You operate our productive applications and services in Microsoft Azure and monitor them with Dynatrace, create dashboards and alerts within it, and derive optimization measures from them.
• You analyze disruptions within the scope of incident and problem management, conduct root cause analyses, and ensure sustainable error correction.
• You automate recurring operational tasks using scripting (e.g. PowerShell, Python), Infrastructure as Code (e.g. Terraform), and configuration management (e.g. Ansible).
• You develop and operate CI/CD pipelines in Azure DevOps or GitHub Actions and design modern deployment strategies.
• You ensure the security and availability of the applications.
• You support the planning and implementation of scaling concepts, performance tuning, and capacity planning for business-critical applications.
• You create and maintain operational documentation, runbooks, and knowledge base articles, thereby ensuring smooth regular operations.
• You work closely with development teams and business departments and actively contribute your operational perspective to architectural and design decisions.
• You support the operational handover of new solutions from projects into regular operations, paying attention to operational readiness.
• You participate in on-call duty services to ensure the availability of our applications in a 24x7 environment.

Profile

• You have successfully completed a degree in business informatics, computer science, or a comparable qualification.
• You have several years of experience in operating applications on Microsoft Azure, ideally in a complex or regulated environment.
• You have good knowledge of Azure services (e.g. App Services, Functions, AKS, Azure SQL, Storage, Key Vault, Service Bus) and a solid understanding of modern cloud architectures (microservices, containers, event-driven).
• You have experience with containers and orchestration (Docker, preferably AKS or other Kubernetes environments).
• You are proficient in using Infrastructure as Code (e.g. Terraform) and have scripting skills (PowerShell and/or Python).
• You have already built and operated CI/CD pipelines with Azure DevOps or comparable tools.
• You are familiar with monitoring, logging, and observability in Azure (Azure Monitor, Application Insights, Log Analytics, KQL) and use metrics and logs purposefully for troubleshooting.
• You have a basic understanding of network and security concepts in Azure.
• You have solid knowledge of Windows Server and Linux.
• You are familiar with ITIL-oriented processes such as incident, problem, and change management and work in a structured and reliable manner.
• You work analytically, solution-oriented, and independently, and maintain an overview even in critical situations.
• You communicate clearly and appropriately for the audience – with development, business departments, and management – and can explain technical issues understandably.
• You are a team player and enjoy sharing your knowledge with others.
• Ideally, you have relevant Microsoft certifications (e.g. AZ-104, AZ-400, Azure Solutions Architect).
• Participation in on-call duty services is fundamentally conceivable for you.
• You have very good German language skills, both written and spoken, as well as good English language skills.

What we offer

• Modern talent management for career development
• Active promotion of a good work-life balance (including flexible working hours, sabbaticals, and the possibility of working partially mobile or from home)
• Attractive company pension plan
• Comprehensive health management (including cooperation with fitness studios, company doctor services, preventive examinations)
• Interesting leasing options, e.g. Job-Rad, tablet, smartphone
• Great lunch options (organic, vegetarian, or vegan)
• Several daycare centers