Sales Representative
Comcast
About the role
About
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting‑edge products and services to life for millions of customers every day. If you share our passion for teamwork, our vision to revolutionize industries, and our goal to lead the future in media and technology, we want you to fast‑forward your career at Comcast.
Job Summary
Responsible for the sale of Comcast Commercial Internet, Video and Voice‑based services to mid‑size and large businesses. Works as part of a team to drive sales using an array of prospecting activities and cultivation of relationships with institutions in designated territories. Designs and delivers live sales presentations to prospective clients, develops relationships with individual businesses and the community, and positions the Comcast brand as a key component of the sales strategy. Determines own work priorities and acts as a resource for colleagues with less experience.
Core Responsibilities
- Create and deliver face‑to‑face sales presentations that demonstrate knowledge of the latest Comcast products and services.
- Sell with goals of exceeding departmental financial and unit targets; stay abreast of competitive landscape and emerging technologies to best position Comcast Business Services.
- Develop sales territory, including cultivation of local partnerships and organizational affiliations.
- Actively generate new leads with targeted businesses through cold calling, canvassing, customer referrals, and partner relationships.
- Promote and position the Comcast brand within the territory.
- Retain customer base by delivering on the Comcast Credo, ensuring a superior customer experience, and maintaining strong customer relationships to drive retention.
- Work with internal teams to ensure operational efficiencies and service levels that meet and exceed customer expectations.
- Maintain accurate and quality sales records and prepare sales and activity reports as required.
- Attend out‑of‑office meetings with customers regularly; demonstrate excellent verbal and written communication, presentation, persuasion, and negotiation skills.
- Demonstrate knowledge of network design, MAN technologies & designs (DSx, OC‑x, WDM, Ethernet, Internet Technologies, Voice Network Technologies including VoIP, Data Networking Technologies, LAN, MAN, WAN, VPN, networking protocols layers 1‑3, customer premise equipment, business continuity/disaster recovery concepts, E‑rate contracting processes).
- Exercise independent judgment and discretion in matters of significance.
- Maintain regular, consistent, and punctual attendance; work nights, weekends, variable schedules, and overtime as necessary.
- Perform other duties and responsibilities as assigned.
Employees at All Levels Are Expected To
- Understand our Operating Principles and use them as guidelines for daily work.
- Own the customer experience—think and act to put customers first, provide seamless digital options at every touchpoint, and turn them into promoters of our products and services.
- Be enthusiastic learners, users, and advocates of our game‑changing technology, products, services, and digital tools.
- Win as a team—make big things happen by collaborating and being open to new ideas.
- Participate in the Net Promoter System by joining huddles, making callbacks, and helping elevate improvement opportunities.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what’s right for each other, our customers, investors, and our communities.
Skills
- Large business sales
- Prospecting
- Customer Relationship Management (CRM)
Education
- Bachelor’s Degree (preferred).
- Candidates with a combination of coursework and experience, or extensive related professional experience, may also be considered.
Relevant Work Experience
- 5–7 years of experience in sales of commercial internet, video, and voice services or related fields.
Compensation Overview
- Base Pay Range: $79,085.98 – $131,134.02 (primary location)
- Additional Range (Maryland): $72,208.94 – $131,134.02
- Targeted Commission: $65,000.00
- Potential for significant upside above targeted earnings for over‑achievement.
- Comprehensive benefits package and total rewards program.
Comcast is an equal‑opportunity workplace. All qualified applicants will be considered without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other protected characteristic.
Requirements
- Large Businesses; Sales; Prospecting; Customer Relationship Management (CRM)
- Bachelor's Degree
- 5-7 Years
Responsibilities
- Responsible for the sale of Comcast Commercial Internet, Video and Voice based services to mid-size and large businesses
- Works as part of a team to drive sales using an array of prospecting activities and cultivation of relationships with institutions in designated territories
- Designs and delivers live sales presentations to prospective clients, develops relationships with individual businesses and the community and positions the Comcast brand as key components of the sales strategy, in keeping with Comcast's touchstones
- Has in-depth experience, knowledge and skills in own discipline
- Usually determines own work priorities
- Acts as a resource for colleagues with less experience
- Creates and delivers face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services
- Sells with goals of exceeding departmental financial and unit targets
- Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace
- Develops sales territory, including cultivation of local partnerships and organizational affiliations
- Actively generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships
- Actively seeks ways to promote and position the Comcast brand within territory
- Retains customer base by delivering on the Comcast Credo, ensuring a superior customer experience
- Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels that meet and exceed customer expectations through strong customer service orientation with excellent follow up
- Maintains accurate and quality sales records and prepares sales and activity reports, as required
- Attends out-of-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills and skill in presenting, persuading and negotiating
- Demonstrates some knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts and E-rate Contracting Processes and Procedures
- Consistent exercise of independent judgment and discretion in matters of significance
- Regular, consistent and punctual attendance
- Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
- Other duties and responsibilities as assigned
- Understand our Operating Principles; make them the guidelines for how you do your job
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
- Win as a team - make big things happen by working together and being open to new ideas
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers
- Drive results and growth
- Support a culture of inclusion in how you work and lead
- Do what's right for each other, our customers, investors and our communities
- This information has been designed to indicate the general nature and level of work performed by employees in this role
Benefits
Skills
Don't send a generic resume
Paste this job description into Mimi and get a resume tailored to exactly what the hiring team is looking for.
Get started free