AW
Commercial Department Project Manager
Atlanta West Carpets, LLC
McDonough · On-site Full-time Mid Level Yesterday
About the role
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Commercial Project Manager – Stone & Solid Surface Fabrication
Location: McDonough, GA (AD Group – Artisan Design Group)
About AD Group
- Leading interior‑finishes partner to homebuilders across the U.S.
- 3,000+ employees, 135 facilities in 25 states.
- Rapid growth: 5× revenue target in 5 years for the Atlanta market.
Key Responsibilities
| Area | What You’ll Do |
|---|---|
| Project Delivery | • Manage 3–5 concurrent commercial projects ($50‑200 K+ each). • Own the client relationship – set expectations, give updates, resolve issues. • Align sales, production, installation, contractors, architects on milestones. |
| Field Verification | • Compare PO’s to CAD drawings on‑site to guarantee “First‑Time‑Right” (FTR). |
| Customer Satisfaction | • Deliver top‑tier service; turn clients into advocates. • Educate clients on products, timelines, and processes. |
| Documentation & Compliance | • Log correspondence, change orders, back‑charges, daily logs in ERP & client portals. • Ensure safety, contractual, and industry‑standard compliance. |
| Industry Expertise | • Stay current on granite, quartz, solid‑surface trends & tech. • Share knowledge with sales & operations to improve cross‑functional performance. |
Required Experience & Skills
| Requirement | Details |
|---|---|
| Project & Process Management | 3+ years in stone fabrication, construction, remodeling, or similar; proven workflow optimization. |
| Technical Tools | ERP (Moraware, SPS, etc.), CAD reading, field verification, Microsoft Office (Excel/Word). |
| Customer‑Facing | Strong communication, relationship‑building, and issue‑resolution skills. |
| Education | Bachelor’s in Business, Engineering, Construction Management, or related field. Preferred: PMP, Lean Six Sigma, CPIM. |
| Math & Measurements | Ability to read units, perform basic calculations for specs. |
Preferred Qualities
- Excellent multitasking & organization – handle multiple high‑stakes projects under tight deadlines.
- Proactive problem‑solver; can source cost‑effective third‑party corrections.
- Passion for staying ahead of stone‑fabrication trends.
Benefits
- Medical, Dental, Vision, Prescription coverage
- Life & Disability insurance
- Paid holidays & PTO
- 401(k) with company match
Equal Opportunity & Accommodations
AD Group is an EOE employer. If you need a disability accommodation during the hiring process, email accommodations@adgus.net (use this address only for accommodation requests).
What’s Next?
- Apply: Submit your résumé and a brief cover letter highlighting a recent project where you drove process improvement and delivered on time/budget.
- Prepare: Be ready to discuss specific examples of field verification, ERP usage, and how you’ve turned a commercial client into a long‑term advocate.
Let me know how I can help further—whether it’s polishing your résumé, drafting a cover letter, or preparing interview answers!
Requirements
- 3+ years in process improvement and project management, ideally in stone fabrication, construction, remodeling, or related industries.
- Proven track record of optimizing workflows and managing commercial projects.
- Experience with ERP software (e.g., Moraware, SPS), CAD drawings, and field verifications.
- Strong background in customer-facing roles, delivering high satisfaction in commercial settings.
Responsibilities
- Manage multiple commercial projects simultaneously, ensuring on-time delivery and adherence to client specifications for projects valued at $50,000–$200,000+.
- Act as the single point of contact for commercial clients, setting clear expectations, providing timely updates, and resolving issues to achieve high customer satisfaction.
- Coordinate with internal teams (sales, production, installation) and external stakeholders (contractors, architects) to align project milestones and deliverables.
- Conduct precise field verifications, comparing purchase orders against CAD drawings to ensure First Time Right (FTR) accuracy.
- Deliver exceptional customer service, fostering long-term relationships and turning clients into advocates through consistent, positive experiences.
- Achieve top customer ratings for project quality, timeliness, and communication.
- Educate clients on products, services, and project cycles to align expectations.
- Maintain accurate records of correspondence, change orders, back charges, and daily logs in ERP systems and client portals.
- Ensure all project activities comply with client agreements, safety regulations, and industry standards.
- Manage third-party field corrections cost-effectively, sourcing appropriate vendors and services.
- Stay current on stone fabrication trends, products (granite, quartz, solid surfaces), and technologies to enhance project outcomes.
- Share expertise with sales and operations teams to improve cross-departmental collaboration.
Benefits
health insuranceprescription insurancedental insurancevision insurancelife insurancedisability insurancepaid holidaystime off401(k) plan with company matching
Skills
CADMorawareSPS
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