Construction Project Coordinator

Project Associate

Location: Sewell, NJ
Schedule: Monday‑Friday 8:00 am‑5:00 pm
Compensation: Starting at $20 /hour + Bonus Potential

Fast‑paced role. Big impact. Strong benefits.

If you enjoy solving problems, communicating with clients and service providers, and keeping operations running smoothly—this could be your next move.

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Who We Are

NEST is a pioneer in the Integrated Facilities Management (IFM) industry. Since 1994, we’ve partnered with multi‑site organizations to deliver real cost savings through industry‑leading technology, operational excellence, and a deep understanding of our clients’ brand standards.

We believe great service starts with great people—and we invest in teams that care about doing things right.

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What You’ll Do

• Network with Independent Service Providers (plumbers, electricians, handymen, etc.) through the NEST Independent Service Provider (ISP) network.
• Assist Specialists and Management in reviewing bid/proposal processes to validate scope of work and pricing, focusing on getting the best price for our client. Review for accuracy and cost‑cutting opportunities based on client benchmarks.
• Gather and assist with submitting detailed business information for evaluation, pricing, and presentation of solutions to identified prospect’s business problems.
• Support Specialists and Project Managers with Requests for Proposals (RFPs) and coordinate with contacts involved, reviewing and analyzing RFI, RFP, and RFQ customer documents using strategic acumen, problem‑solving skills, and vision to develop unique solutions for a variety of clients.
• Assist in preparation of quotes, contracts, and RFP/RFI responses for potential customers.
• Follow up with ISPs on outstanding proposals and any other required information as needed.
• Fully understand and implement NEST values: responsibility to our clients, to each other, and to our providers.
• Provide support and counseling to employees regarding proper job and system processes and procedures as required.
• Adhere to all company policies, procedures, and business ethics codes and ensure they are communicated and implemented within the team.
• Carry on business conversations with business owners and decision makers.
• Handle client correspondence (service calls) and communicate effectively with the client on all general questions and issues, resolving them within the organization.
• Maintain client satisfaction by responding to problems quickly through investigation and resolution.
• Familiarity with 3rd‑party correspondence (e.g., Facility Source, Service Channel), ISP Portal, and IVR Systems.
• Basic understanding of the Project department workflow and System Z (Internal Work Order Management System).
• Assist with adding non‑compliant ISPs to work orders.
• Assist in proactive and reactive ISP new hiring process.
• Add proposals/preparing proposals (cost screen in System Z).
• Collect RFPs from NEST providers.
• Understand client needs and their typical service requests.
• Identify new areas for benchmark pricing.
• Schedule services with ISPs and clients.
• Communicate with customers on sensitive and escalated items.
• Continually search for faster, better, and more efficient ways to handle the workflow.
• Contribute to procedures that improve department performance.

Busy? Absolutely. Boring? Never.

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Who Thrives in This Role

• Organized multitaskers who can manage multiple work orders at once
• Strong communicators who remain professional with clients and providers
• Team players who collaborate across departments
• Problem‑solvers who can think quickly and make decisions
• Detail‑oriented individuals who enjoy process and structure

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Requirements

• High school diploma or GED
• 1–2 years of customer service or facility management experience
• Strong phone, email, and customer service skills
• Intermediate computer skills and ability to learn internal systems

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Pay & Perks

• Starting at $20 /hr
• Bonus opportunities
• 40 hours Vacation + 32 hours Personal (Year 1)
• 40 hours Paid Sick Time
• Medical plans – NEST helps cover the cost
• 401(k) with company match
• Employer‑paid life insurance ($15,000)
• Employee Assistance Program (EAP)
• Optional Dental, Vision, Pet Insurance, Legal & Identity Protection
• Company‑sponsored engagement & philanthropic events

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Our Values

• Innovation: Delivering real cost‑saving strategies through technology and operational excellence
• Helping: Supporting our clients, communities, service providers, and employees
• Together: Building trusted partnerships through respect, teamwork, and exceptional service

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Equal Opportunity Employer

NEST is proud to be an Equal Opportunity and Equal Pay Employer. We are committed to creating an inclusive workplace and provide reasonable accommodations for qualified individuals with disabilities.

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Pre‑Employment Requirements

Before officially joining NEST, candidates must successfully complete:

• A pre‑employment skills assessment
• Background check
• Drug screening

If you want solid pay, great benefits, and a role where your work makes a real difference every day—apply today.

We can’t wait to meet you.