Coordinator, Digital Menu & Signage

Position Responsibilities

• Coordinate all digital menu and signage requirements across platforms.
• Manage and update digital screen systems, maintaining proficiency in proprietary software.
• Ahead of each event, execute timely content updates on digital menu boards and screens, ensuring accuracy of items, descriptions, allergens (as provided), and pricing.
• Monitor screen performance and accuracy; troubleshoot minor issues and escalate to IT or our Partner as required.
• Create and edit print-ready materials, ensuring alignment with brand standards and sponsorship requirements.
• Support layout design and organization of menu boards to enhance readability and guest decision-making.
• Conduct regular audits of menu boards during events to ensure alignment with POS system data.
• Collaborate with technical teams to support troubleshooting and ongoing system functionality.
• Partner with Marketing, Operations, and Culinary teams to execute promotional content and initiatives.
• Track menu changes and maintain accurate documentation for operational reference.
• Maintain strong documentation practices, including version control, standardized templates, and reference materials.
• Oversee and ensure consistency of allergen communication across all menus.
• Support seasonal planning and special hospitality projects.
• Provide additional support and take on responsibilities as assigned.

Knowledge, Skills, Abilities Required

• Fluent in verbal and written English communication, with the ability to professionally communicate and build strong relationships with key stakeholders.
• Exceptional attention to detail, with strong proofreading, organizational, and time-management skills.
• Experience managing digital content, menus, or signage (e.g., digital menu boards, Ampboard platforms, or similar tools).
• Strong working knowledge of graphic design applications.
• Advanced proficiency in Microsoft Office applications.
• Understanding of food service operations and the impact of menu accuracy on speed of service and guest experience.
• Ability to manage multiple priorities and adapt to shifting deadlines in a fast-paced, evolving environment.
• Strong interpersonal skills with the ability to collaborate effectively across departments.
• Comfortable working with menu data, spreadsheets, and basic reporting to identify discrepancies and opportunities.
• A blend of creative design capability and operational precision, with the ability to thrive in a high-volume environment.

Minimum Qualifications

• Education/Training: High School Diploma or Equivalent.
• Experience: 1+ year experience with digital content creation.
• Direct experience with Ampboards and/or IPTVs is considered an asset.
• Consistent availability to work evenings, weekends and holidays in alignment with the event schedule.

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.