Credit Risk Analyst II: Enterprise Payment Solutions

About Jack Henry

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting‑edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.

Position Overview

The Credit Analyst for the Enterprise Payments Solutions team is essential to the success of the organization. You will be working individually as part of a team of dedicated analysts in a high‑stress, high‑volume environment processing merchant applications, gathering, and verifying business and credit information to recommend approval or decline of new applications as well as credit (transaction velocity) limits. You will partner with merchant clients, independent sales organizations (ISO), value‑added resellers (VARs), and financial institutions.

Location

This is a remote position, and candidates must live within approximately a 70‑mile radius of our office locations in:

• Allen, TX
• Lenexa, KS
• Springfield, MO
• Monett, MO
• Birmingham, AL
• Louisville, KY
• Charlotte, NC

Salary

The salary range for this position is $43,400 – $65,000 and will be determined based on location and experience level.

Immigration

This position is not eligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H‑1B, STEM OPT Training Plans, etc.).

Interview / Onboarding

All positions, regardless of location, may require an onsite interview or in‑person onboarding requirement to verify your identity.

Responsibilities

• Processes merchant services applications; verifies business and credit information and recommends transaction velocity limits.
• Complies with KYC, OFAC, and BSA/AML rules and regulations.
• Monitors and communicates risk concerns to management.
• Interacts with regular and complex merchant clients, ISOs, VARs, Referral Banks, and the ODFI (Originating Depository Financial Institution) to carry out these responsibilities.
• Maintains client database to facilitate process flow, reporting, and analysis.
• Trains Credit Risk Analysts on risk management systems, processes, policies and procedures, and regulatory compliance.
• Assists with determining needed risk management system enhancements and serves as a resource for determining and validating proposed system enhancements.
• Monitors portfolio of existing merchant accounts for transaction risk, the decline in financial condition, and other derogatory indicators. Communicate concerns to management.
• Reviews and approves changes to merchant accounts, including but not limited to ownership changes, new bank accounts, locations, and modifying transaction velocity settings based on customer's business needs and risk mitigation.
• May be required to interact with internal and external auditing groups to ensure risk and regulatory compliance.
• May perform other job duties as assigned.

Requirements

• Minimum of 18 months of experience working in credit risk underwriting, merchant underwriting, OR commercial/credit lending analysis within a financial institution or payment services industry.
• Must have the flexibility and willingness to work outside of standard business hours as business needs dictate.
• Must be a self‑starter who can add value by driving process‑related decisions while working independently.

Preferred Qualifications

• Master's degree in Finance, Accounting, or AAP, CFE, or CAMS Certification.
• Strong knowledge of BSA, AML, KYC, and OFAC.
• Familiar with Experian Business Reports, and/or LexisNexis.
• Proven experience in merchant credit underwriting.

Application Encouragement

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

Why Jack Henry?

At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering.