CRM marketing manager

Job Description

On a day-to-day basis, this role will support the planning and execution of CRM marketing initiatives focused on upgrade and upsell campaigns. Helping translate strategy into customer-facing communications across channels such as email, direct mail, billing statements, and digital touchpoints. The Marketing Manager will write and manage creative briefs, partner closely with internal PMs, creative, digital, analytics, and operations teams, and coordinate with external agencies to ensure campaigns are delivered on time and on brief. They will maintain integrated campaign calendars, manage timelines and dependencies, support QA and message consistency, and act as a key marketing partner to help fill the gap between product and marketing with a strong CRM and lifecycle lens.

This role is a 6-month ongoing contract and pays $52-$56hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefits

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Required Skills & Experience

• 5–8+ years of hands‑on experience in CRM Marketing
• Proven experience executing multi‑channel CRM campaigns, including email, direct mail, digital, and triggered communications
• Strong background translating marketing strategy into clear execution plans and deliverables
• Experience writing clear creative briefs and partnering with external agencies and vendors to bring campaigns to life.
• Strong project management skills with high attention to detail and follow‑through
• Excellent written and verbal communication skills, with the ability to align and influence stakeholders
• Comfortable working in fast‑paced, matrixed, enterprise environments