Customer Enablement & Training Specialist

About the Role

We are looking for a Customer Enablement & Training Specialist to help enterprise marketing teams successfully adopt a modern workflow and automation platform. This role combines training, onboarding, and marketing operations .

You will guide new customers through onboarding, run client training sessions and cohort programs, and build playbooks that make adoption simple and repeatable. The ideal candidate is a natural teacher and enabler who enjoys helping marketing teams master technical workflows and use them to drive real business outcomes.

What You’ll Do

• Deliver training sessions, onboarding programs, and cohort-based workshops for enterprise clients.
• Own customer onboarding from first login to full adoption.
• Translate technical workflows into simple, actionable steps for marketing and content teams.
• Build and maintain enablement playbooks to scale customer success.
• Support inbound marketing operations, including CRM workflows, campaign automation, and reporting (HubSpot or similar).
• Partner with marketing and content teams on SEO and content enablement projects.

Requirements

• 2+ years in marketing operations, customer success, or product enablement , ideally within SaaS or agencies.
• Hands‑on experience with HubSpot or other CRM/marketing automation platforms .
• Proven experience running client-facing training sessions, onboarding, or workshops .
• Strong foundation in SEO and content creation.
• Proficiency in SQL and Python (must be able to use both in workflows and training contexts).
• Excellent communication skills with the ability to explain technical concepts to non‑technical audiences.
• A teacher/educator mindset who enjoys enabling others and building scalable processes.

Why This Role is Exciting

• Work directly with enterprise marketing teams at well‑known global companies.
• Develop high‑demand skills in AI-driven workflow automation .
• Be part of a fast‑scaling technology company with strong market fit and funding.
• Play a central role in helping modern marketers adopt cutting‑edge technology.