Customer Engineering Manager III, Greenfield, Cloud

Position

Customer Engineering Manager III, Greenfield, Google Cloud

About

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware.

Responsibilities

• Lead a team of Customer Engineers, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformation outcomes for customers and accelerate value realization.
• Foster customer partnership and provide thought leadership related to cloud, cross‑pillar solutions, and expansion opportunities to drive technical wins.
• Partner with sales to define technical go‑to‑market strategies and delivery plans, with a focus on winning new workloads and driving consumption within existing ones. Through planning stages, determine alignment, coverage and staffing needs.
• Balance technical leadership with operational excellence, lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy, working directly with our customers, partners, and prospects.
• Work cross‑functionally across Google, partners, and teams to resolve technical roadblocks.

Minimum Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer‑facing or support role.
• Experience with leadership (e.g., people management, team lead, mentorship, coaching).
• Experience with cloud engineering, on‑premise engineering, virtualization, or containerization platforms.
• Experience leading technical conversations, demos, prototyping, or workshops with customers.

Preferred Qualifications

• Experience with software life cycles, building tools, and architecting/developing software for scalable, distributed systems (e.g., data platform, AI/ML, infrastructure).
• Experience as a pre‑sales manager or technical customer‑facing people manager within a professional services or sales engineering team.
• Experience managing a team through pre‑sales processes and career development (e.g., account mapping, quota setting, performance management, managing sensitive information).
• Experience engaging with, and presenting to, technical stakeholders/executive leaders.
• Experience driving delivery and consumption plans for complex, cross‑pillar cloud solutions.
• Bachelor's degree or equivalent practical experience; 10 years of experience with cloud native architecture in a customer‑facing or support role; leadership experience including people management, mentorship, or coaching; experience with cloud engineering, on‑premise engineering, virtualization, or containerization platforms.

Job ID: #J-18808-Ljbffr