KH
Customer Experience Manager (CX Manager)
Khayira Holding Company
Lyon · flexible Full-time 4d ago
About the role
About
We are looking for a Customer Experience Manager to enhance and optimize the customer journey.
Responsibilities
- Improve overall customer satisfaction and retention
- Analyze customer feedback and implement improvements
- Lead cross-functional collaboration
- Drive customer-centric strategies
Requirements
- 3+ years in Customer Experience / Customer Success / Support
- Strong analytical and communication skills
- Experience with CRM / CX tools
- Based in France or open to relocation
Benefits
- Hybrid / Remote flexibility
- Career growth opportunities
- International team environment
Skills
CRM
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