Customer Operations & Critical Facilities Datacenter Engineer Apprentice

Who are we?

Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything - maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.

What we offer

At Equinix, we have the role and mission to value and prioritize the different communities we serve, contribute to their safety, and take care of our teams.

At Equinix, we believe our culture and values are at the heart of our success. We know our success depends on our employees, which is why we strive to offer a positive work environment where we actively encourage evolution, learning, and self-development.

Equinix is an equal opportunity employer. All qualified candidates will be considered for the position without regard to origin, religion, sex, sexual orientation or identity, age, or disability. We actively defend diversity through a series of networks.

Equinix now has the status of a "Société à Mission", further strengthening our commitment to societal and environmental challenges.

Equinix is recruiting a Customer Operations & Critical Facilities Datacenter Engineer Apprentice for one of our sites based in the Paris region (Courbevoie, Saint-Denis, Pantin, Aubervilliers, Meudon).

As a Customer Operations & Critical Facilities Datacenter Engineer Apprentice, your main mission will be to bring to life the contracts signed by the sales force with Equinix clients, through the management of their physical installation in the Datacenter.

You will also need to operate, manage, perform repair and maintenance tasks on our Datacenter infrastructure. Ensure the monitoring of maintenance providers, HVAC systems, UPS and non-critical power systems, fire fighting devices, cooling fluid and fuel management, cold production, and provide support to suppliers for everything related to it. All power structures from the high-voltage station to the end of the chain to customer server power supplies are our responsibility. In addition, you will be at the heart of energy efficiency and sustainable development projects with the aim of improving our PUE and reducing our energy consumption to minimize our environmental impact as much as possible.

Main Tasks / Responsibilities

Customer Support and Installations

• Process all customer support requests transmitted by the Service Desk
• Contribute to maintaining optimal airflow conditions in customer rooms
• Propose improvements for urbanization, cabling organization, or any component of installed customer configurations

Operation, Maintenance, and Service Continuity

• Perform daily technical checks and diagnostics of infrastructure equipment
• Perform preventive maintenance of equipment
• Perform electrical, mechanical, and hydraulic lockouts
• Ensure the implementation and supervision of external companies, verifying their qualifications, methods, and tools
• Participate in repair and corrective maintenance operations
• Detect malfunctions, develop a diagnosis
• Write intervention reports to ensure operational follow-up (CMMS)
• Understand and apply control and test rules and procedures
• Propose and implement technical and energy improvements
• Best respond to the energy challenges of our buildings, propose improvement solutions, and participate in the numerous energy efficiency and sustainable development projects of our sites.

Who are you?

• You are a student in an engineering school (mechanical / electrical / IT / energy)
• You have a good level of English
• With excellent interpersonal and organizational skills, you are recognized for your rigor, your autonomy, and your adaptability
• Your curiosity and open-mindedness are assets that foster your ability to work with your various contacts
• You want to get involved in a company committed to the energy and ecological transition.

Want to know more?

We look forward to meeting you!

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more .

Welcome to Equinix Who are we?Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.