TIER 1 CUSTOMER QUALITY ENGINEER (Automotive)

About

Our Client, a highly reputable Global Automotive concern is currently in search of a passionate and customer focused Customer Quality Engineer to join their dynamic team.

RESPONSIBILITIES

• Prepare the daily report for the scrap review meeting.
• Analyze scrap from the past 24 H and identify root cause and corrective actions.
• Drive daily action plan with interaction into various departments within the plant.
• Drive and facilitate in Quality investigations, to determine root cause & corrective actions.
• Support production w.r.t to product, supplier, and process concerns.
• Drive open actions resulting from customer concerns & audit.
• Support the laboratory with operation requirements in meeting product test requirements.
• Initiate containment and sorting activities when required from customer / supplier / internal concerns.
• Drive and facilitate quality gate activities related to product launches & engineering changes.
• Participate in analysing data gathered to establish trends, systemic failures and alike.
• Familiarity and knowledge of automotive processes:
• Formulate, maintain and control of the written Procedures & Customer Specific Processes where needed.
• Adherence to Policies and any other documentation relating to the plant.
• Follow and maintain Audit Schedule / Matrix.
• Participate in customer, system & internal audits.
• Support the closeout of audit report findings and corrective actions.
• Participate with communicate to the customer, suppliers as well as internally.
• Assist in the implementation of new quality systems.
• Adherence to relevant HSE requirements as per the Management System.
• Effective communication externally and internally relating to Quality Concerns.
• Formulate monthly data from customer, internal and suppliers monthly reporting.
• Review processes (COP) on frequent intervals for optimization and improvements.
• Adherence and administration of budgetary requirements within the plant.
• Attend and participate in project, engineering as well as other required meetings.

REQUIREMENTS:

• Relevant Quality Management / Mechanical Engineering and / or related degree or diploma is essential!
• 3-5 Years stable and proven Tier 1 Quality Assurance experience gained within the automotive or mechanical engineering industry is required
• Knowledge of relevant Customer, Supplier and Quality Assurance Auditing to ISO / VDA 6.3, TS and IATF 16949, ISO 14001 (Systems and Processes)
• Proficiency on MS office
• Working knowledge of SAP or similar CRM system
• Attention to root cause analysis
• Strong analytical skills (MSA and Capability Studies)
• Ability to work as a team and organize activities for action.
• Customer Service driven both externally and internally.
• Effective communication skills with customers, peers and shop floor. (Verbal and written)
• Own reliable transport and valid driver’s license