Customer Success Account Manager

About The Role

Step into a role where every lead is warm and every conversation counts.

As a Customer Success Account Manager, you'll engage with German-speaking customers who have already shown interest. Your mission? Understand their needs, present the right solutions, and convert interest into sales—all while delivering an excellent customer experience.

What You'll Be Doing

• Manage inbound customer inquiries via phone, email, and chat
• Qualify leads and drive them toward a purchase decision
• Recommend products/services based on customer needs
• Apply a consultative sales approach to maximize conversions
• Identify and act on upselling & cross-selling opportunities
• Accurately log interactions and track sales activity
• Meet and exceed individual sales targets & KPIs
• Collaborate with internal teams to improve the customer journey

Work Schedule

Monday to Friday | 08:00 – 18:00

What's in It for You?

Compensation & Benefits

• €1,560 gross/month × 14 salaries
• Uncapped quarterly bonus
• €50/month meal voucher
• 25 days paid annual leave
• Private health & life insurance

Relocation Support

• 3 weeks' hotel accommodation (near the office)
• €300 relocation bonus (paid in first salary)
• Support with legal documentation & onboarding

You must be in Athens at least 7 days before your start date.

What You Bring

• Fluent French (C1/native) + good English (B2+)
• Experience in sales or customer-facing roles (inbound preferred)
• Strong communication and closing skills
• Target-driven mindset with a focus on results
• Ability to quickly understand customer needs and offer solutions
• EU citizenship or valid work permit for Greece

Why Join?

• Live and work in Athens
• Join a fast-paced, international sales environment
• Earn more with uncapped bonus potential
• Grow your career in sales & commercial roles
• Be part of a supportive and dynamic team

Turn warm leads into real results—and build your sales career in one of Europe's most exciting cities.