Customer Success

About Us

Do you have a strong connection to technology and are you enthusiastic about innovative digital products and software? Then join us and become part of our Customer Experience Team.

Your Responsibilities

• Independent execution of complex customer projects for the implementation of Apple and Google Wallet integrations – from requirements definition through coordination and certification to successful go-live.
• Creation and maintenance of detailed project plans for wallet projects with multiple stakeholders (including LEGIC, LEGIC customers, end customers, Apple, Google).
• Development of a sound understanding of our customers' product and service portfolio and derivation of project-relevant requirements.
• Continuous expansion and maintenance of technical know-how, especially in the areas of security, cloud services, and Apple and Google Wallet technologies.

Your Competencies

• Completed Bachelor's degree, e.g., in Computer Science (FH/HF), with several years of professional experience in project management, customer service in software development, or comparable fields.
• Very good understanding of technical and commercial customer requirements.
• Experience in the field of Apple and Google Wallet technologies is an advantage.
• Strong flexibility, self-motivation, and a proactive, communicative personality that inspires and excites teams and customers.
• Excellent communication skills in German and English, both written and spoken.

WE DO NOT ACCEPT DOSSIERS FROM RECRUITMENT AGENCIES FOR THIS POSITION