Customer Success Engineer, Data & AI Platform

About

Drive customer success as a Customer Success Engineer specializing in Data & AI Platform solutions. Engage in pre-sales activities that validate technical capabilities and build client trust. This role is centered on collaborating with sales teams to convey the technical narrative of data solutions effectively. You will be responsible for designing personalized demos, managing proof of concept sessions, and fostering strong relationships with clients. Your work will help clients see the value in data architecture and facilitate informed decision-making.

Key Responsibilities

• Own the technical story and presentation delivery
• Run structured proof engagements and workshops
• Establish trusted relationships with stakeholders
• Enhance internal knowledge and client-facing materials
• Bridge technical solutions with business relevance

Requirements

• 3-5 years in data architecture or consulting roles
• Knowledge of data fabric and integration concepts
• Ability to clearly articulate technical stories
• Engaging communication skills
• Comfortable in a deal-driven environment

Embrace your role in delineating complex data solutions, guiding clients from initial interest to successful implementation.