Customer Success Internship (Onsite in Clearwater,FL)

About TeamViewer

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?

Responsibilities

• Resolve tickets and streamline those requests to the proper teams
• Assist Customer Success team with client research
• Analyze customer data to help team propose new products
• Answer written inquiries through our e-mail system
• Maintain clean data in our CRM
• Work in close cooperation with our customer care team and the enterprise team
• Schedule meetings for representatives

Requirements

• Enrolled in University (virtual or on-site)
• A communicative, marketing-oriented attitude
• Enjoy interacting with people
• Passion for sales & a desire to learn
• Ability to maintain confidentiality of all aspects of job responsibilities
• Ability to multi-task and work in a fast-paced environment
• Microsoft Office-Word, Excel, Teams and/or other software/database skills
• Excellent oral, written, communication and phone skills
• Strong data entry/typing skills
• Enthusiasm for research and special projects
• Self-motivated and able to work independently with minimal supervision

Additional Information

• Work location: Office - Onsite – Clearwater, FL (no remote days)
• This position will require a minimum of 20 hours per week and a maximum of 29 hours per week
• Competitive Hourly compensation / business casual dress code
• We offer perks like free snacks, company celebrations, team events, health & wellness activities
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.
• TeamViewer is unable to provide sponsorship for employment or work authorization now or in the future.
• TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.