Entry-Level Customer Success Account Manager

About

Kick-start your career at UPS and gain real-world experience in customer success, account management, and supply chain solutions. This opportunity is ideal for University of Maryland (College Park) students, recent graduates, and students from nearby universities who are eager to grow in a professional, fast-paced environment.

What You’ll Do

• Manage a portfolio of small business customer accounts
• Act as the primary point of contact for customer questions and ongoing support
• Conduct virtual check-ins to ensure satisfaction, retention, and long-term success
• Identify opportunities to increase customer value and product adoption
• Partner closely with sales, support, and operations teams to deliver solutions

What We’re Looking For

• Final-year student or recent graduate (0–4 years of experience)
• Strong communication, organization, and time-management skills
• Comfortable managing multiple customers and competing priorities
• Interest in customer success, business, logistics, or supply chain
• Data-driven mindset; internship or campus leadership experience is a plus

Why UPS?

• Launch your career at a globally recognized, industry-leading company
• Structured training with clear long-term career growth pathways
• Competitive pay and benefits
• Inclusive, supportive, and development-focused work culture

Who Should Apply?

We especially encourage applications from students and recent graduates from the University of Maryland (College Park) and nearby schools such as Towson University, George Mason University, Howard University, American University, and other local institutions.

Interested?

Apply now and start building your future with UPS. We’re excited to connect with motivated students and graduates ready to learn, grow, and lead.

Must be authorized to work in the U.S.