Customer Service Manager

Rippling

Richmond · On-site Full-time Lead $75k – $115k/yr 1mo ago

About the role

About

A cybersecurity-focused venture-backed startup is seeking a Customer Service Manager to lead the client service function supporting compliance engagements.

Responsibilities

Manage a team of Account Coordinators to ensure high client satisfaction and smooth engagement processes.

Qualifications

Over 5 years in customer service or account management
Strong communication skills

Benefits

Stock options after two years

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