Customer Success Manager

About

450 employee award winning hybrid cloud security vendor. Gartner Magic Quadrant for exposure management security. Backed my one of the largest businesses in Europe. Named in the top 15 most innovative security companies.

Key Responsibilities

• Ensure customers maximise value from the platform and achieve their desired security outcomes
• Develop and manage strategic success plans with clear goals and KPIs
• Build trusted relationships with key stakeholders, including senior executives

Requirements

• Strong technical background with the ability to translate complex concepts for both technical and executive audiences
• Proven ability to build strategic relationships and drive measurable customer outcomes
• German and professional English required (Spanish or French a plus)
• Must have 3-4 years in a Cyber Vendor