Customer Success Manager F/H

Why Catalina?

At Catalina, we understand that our success is the result of the talent and commitment of our people. Our guiding principles set the stage for winning in the markets we serve, and our potential is powerful. When you join the Catalina team, you will be part of an inclusive environment that embraces flexibility, community involvement, work-life balance as well as opportunities to grow professionally.

The Opportunity

Are you passionate about the consumer goods industry? Do you enjoy sales and marketing consulting? If so, this opportunity is for you!

Your Mission, Should You Choose to Accept It!

• You will join the RETAIL department of Catalina Marketing France.
• Working closely with one or more Customer Success Managers, you will help implement the retailer’s strategy through marketing proposals.
• Secure and develop partnerships with your client retailer.
• In collaboration with the Key Account Manager, track key project/campaign KPIs to drive sales and resale opportunities.
• Act as the marketing expert and value proposition lead for your client.
• Identify cross-sell and up-sell opportunities through data analysis and your knowledge of the client’s market.
• Ensure smooth campaign execution and KPI achievement by coordinating with cross-functional teams.
• Contribute to cross-functional projects to enhance the department’s expertise and efficiency.

Qualifications

You love marketing, playing with numbers, and driving your projects with autonomy, rigor, and agility! You are a data enthusiast, knowledgeable about the consumer goods industry, and passionate about digital innovations. You seek a company that values your talents, offers a great work atmosphere, and promotes a strong team spirit.

Total Rewards

Your future workplace: Boulogne-Billancourt. Contract: Permanent. Remote work: Up to 3 days of remote work per week. Benefits include 1 RTT day per month, CE (works council), profit-sharing, vacation bonus, meal vouchers, 2/3 of health insurance covered, and reimbursement of up to 50% of transport costs.

Recruitment Process

• 1st interview with HR Officer
• 2nd interview with 2 Retail team members + Case study

About Catalina

Catalina is a leader in shopper intelligence and targeted in-store, TV and digital media that personalizes the shopper journey. Powered by a real-time shopper database and AI-optimized data science, Catalina helps retailers, CPG brands, and agencies optimize media planning, execution, and measurement. We are committed to maintaining consumer trust and privacy.