Customer Success Manager (m/w/d)

About

LOKBEST is the digital solution for the direct marketing of regional products. Our system can be easily retrofitted for any self-service farm shop or sales container.

Secure access control, cashless payment, and free advertising via push notification to customers. We enable all of this for our B2B partners with our software solution and associated app.

We want to bring our product to market faster and establish ourselves sustainably. For this, we need support in sales. Does this sound interesting to you? Then apply now.

Responsibilities

• You develop personalized and automated measures along the customer lifecycle to strengthen customer loyalty and increase customer lifetime value.
• You work closely with our sales team and take the onboarding of new B2B customers to a new level.
• In your job, you are an important member of our customer service team and drive Lokbest forward.
• You act as an interface between customer service and our development teams and forward customer requirements accordingly.
• Customer service means more to us than just answering emails, as you will have a diverse range of tasks with us.

Requirements

• Ideally, you already have initial experience in sales.
• You are goal-oriented, strong in closing deals, and enjoy building and maintaining new partnerships.
• You have excellent German and English language skills.
• You work independently, carefully, and in a structured manner. You also have a passion for high-quality products and the ambition to make their access modern and simple.

What You Can Look Forward To

• Flexible working hours
• Family orientation
• Room for co-creation
• Celebrating successes together
• Living values