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Customer Success Manager – NJ
Brandito, LLC
Elizabeth · Hybrid Part-time Lead $125k – $125k/yr 1w ago
About the role
It looks like you’ve shared the full job description for the Customer Success Manager role at BRANDITO. How can I assist you with it? Here are a few things I can help you with:
| What you might need | How I can help |
|---|---|
| Polish the posting | Refine the language, improve readability, and add any missing sections (e.g., “About BRANDITO,” “How to Apply”). |
| Create a concise summary | Produce a short, punch‑y‑line version for job boards or social media. |
| Develop interview materials | Draft interview questions, assessment rubrics, or a scoring guide aligned with the duties and competencies. |
| Tailor a candidate’s application | Write a cover letter or resume bullet points that map a candidate’s experience to this role. |
| Build an onboarding checklist | Outline the first‑90‑day plan for a new Customer Success Manager. |
| Generate a performance‑review template | Create a KPI‑based evaluation form for the role. |
| Anything else | Let me know any other specific deliverable you have in mind. |
Just let me know which of the above (or something else) you’d like, and I’ll get started!
Requirements
- Experience in account management or a client-facing role as well as managing a sales team
- Familiarity with CRM tools, email, and Microsoft-based applications
- Ability to thrive in a dynamic, results-driven environment
- A willingness to undergo a background assessment
Responsibilities
- Recruit, hire, and onboard Account Managers
- Set clear expectations and coach team members toward strong performance
- Monitor team activity, pipeline health, and client engagement
- Assign new accounts and manage transitions when needed
- Identify process improvements that make the team more efficient and organized
- Support ongoing training so the team understands BRANDITO’s services and capabilities
- Track key performance indicators in CRM tools including pipeline, margin goals, and client activity
- Partner with internal teams to keep projects moving smoothly across departments
- Maintain a team culture that values accountability, collaboration, and strong client service
Benefits
medical insurancedental insurancevision insurancelife insuranceretirement plan with employer matchpaid time offholiday schedule
Skills
CRM
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