Customer Success Partner - Remote

About

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

Responsibilities

• Enterprise Account Partners at Veeva are accountable globally for overall customer relationships, exceptional customer satisfaction, and revenue growth. Enterprise Account Partners will own the relationships with large, global, strategic accounts across our Clinical, Regulatory, Drug Safety and Quality software products which sit on our Veeva Vault platform. Your job will be to partner closely with our largest customers to develop long-term growth plans that drive adoption and extend the reach of Veeva Vault.
• Serve as the single point of accountability for the Veeva team while leveraging Veeva resources to serve the account globally
• Ensure that every resource serving an account has clarity on the long-term account
• Cultivate Veeva relationships that provide direct access to key decision makers across drug development and IT.

Requirements

• Minimum of 8 years combined experience across sales, account management and/or consulting services
• Minimum of 5 years of experience focused on account management serving global Life Sciences customers or a related industry
• Clinical, Regulatory, Drug Safety or Quality
• Ability to articulate complex value propositions to C-level customers
• Ability to travel as needed to spend time onsite with the Customer – travel will vary depending on candidate location.

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Location

#LI-Remote

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at View email address on careers.veeva.com.