C
Customer Support / Success Manager
Confidential
Visakhapatnam · On-site Full-time Entry Level Yesterday
About the role
About
- Company: Hippocloud Technologies
- Position: Customer Service Executive
- Experience: 0-1 year
- Qualification: Any Graduate
Responsibilities
- As a Customer Service Executive, you will be responsible for providing excellent customer service to clients in the Hindi language.
- You will handle customer inquiries, resolve complaints, and provide information about company products and services.
- The role involves communicating with customers primarily through voice calls.
- Handle incoming customer calls and provide assistance in a professional and courteous manner.
- Address customer inquiries, complaints, and provide appropriate solutions.
- Stay updated on company products, services, and policies to provide accurate information to customers.
- Provide feedback and suggestions for process improvements to enhance customer experience.
Requirements
- Fluency in Hindi and English languages is essential.
Requirements
- Fluency in Hindi and English languages is essential.
Responsibilities
- Handle incoming customer calls and provide assistance in a professional and courteous manner.
- Address customer inquiries, complaints, and provide appropriate solutions.
- Stay updated on company products, services, and policies to provide accurate information to customers.
- Provide feedback and suggestions for process improvements to enhance customer experience.
Skills
EnglishHindi
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