Cyber Technology Support Engineer

About

Insight Global is seeking a Cyber Technology Support Engineer to support a large energy client’s solar plant infrastructure. This individual will work hands-on in industrial environments to ensure systems are secure, compliant, and operating efficiently. The role involves patching, firmware updates, audits, server and backup support, and onsite troubleshooting across multiple solar facilities. This is a great opportunity for someone with a cyber or IT background who wants exposure to critical infrastructure and renewable energy operations while working closely with engineering and cyber teams in the field.

Responsibilities

• Support the Cyber Technology team responsible for solar plant infrastructure
• Perform patching, firmware updates, and system hardening
• Audit solar sites to ensure ports are blocked and security standards are met
• Maintain and monitor servers, NAS devices, and backup systems
• Troubleshoot network and system issues using tools like Wireshark
• Coordinate updates that load to centralized servers
• Travel onsite to 2 solar sites per week across VA regions
• Document findings, remediation steps, and compliance updates
• Work closely with engineers and cyber leadership to maintain plant security

Requirements

• Hands-on experience supporting cybersecurity or IT in an industrial / OT environment
• Experience with patching systems and updating firmware
• Working knowledge of Windows (Microsoft) environments
• Familiarity with servers, rack-mounted hardware, and data center concepts
• Experience with network troubleshooting tools (Wireshark or similar)
• Understanding of backup/restore processes (VMs, NAS, or server backups)
• Ability to travel to multiple solar sites weekly
• Strong documentation and audit skills (site reviews, port blocking, compliance)

Plusses

• Prior experience supporting solar plants, utilities, or energy infrastructure
• Exposure to industrial control systems (ICS/SCADA)
• Experience with NAS devices, power plant controllers, or inverter networks
• Cybersecurity internship or early-career cyber role in an industrial environment
• Familiarity with Dell hardware
• Experience working in regulated environments (utilities, energy, critical infrastructure)