D 365 CRM Architect

About

Dice is the leading career destination for tech experts at every stage of their careers. Our client, ASCII Group LLC, is seeking the following.

W2 Posiion Only

The following requirement is open with our client.

Client : Infosys

Job Description

We are looking for a highly experienced D 365 CRM Architect.

Job Responsibilities:

Architecture & Solution Design

• Define end‐to‐end CRM architecture using Dynamics 365, .NET frameworks, Power Platform, and Microsoft SaaS technologies.
• Ensure CRM solutions align with business goals, enterprise architecture standards, and security best practices.
• Provide technical leadership for CRM modernization, upgrades, and cloud‐based transformations.

Development & Customization

• Develop, maintain, and enhance CRM solutions using .NET (C#, ASP.NET, Web APIs), ensuring alignment with functional and non‐functional requirements.
• Customize Dynamics 365 by designing and implementing:
  • Forms, views, dashboards
  • Workflows and Power Automate flows
  • Plugins, custom entities, and business rules
• Establish reusable frameworks and coding standards for CRM development teams.

Integration & Automation

• Design and build integrations between CRM and:
  • Third‐party systems
  • Enterprise applications
  • Microsoft SaaS tools such as Power Apps, Power Automate, SharePoint, Azure services
• Lead API‐based integration strategies, including RESTful services and event‐driven architectures.

Performance & Scalability

• Analyze and optimize performance of .NET‐based CRM solutions and integrations.
• Ensure solutions meet high availability, scalability, and resiliency requirements.
• Oversee monitoring, logging, and proactive performance tuning.

Stakeholder Collaboration

• Collaborate with business stakeholders, product owners, and cross‐functional IT teams to gather requirements and translate them into technical designs.
• Act as the technical SME and advisor for CRM and Power Platform initiatives.
• Review and approve solution designs, code, and deployment strategies.

Governance & Documentation

• Maintain detailed solution architecture documents, integration diagrams, and design specifications.
• Ensure adherence to ALM, DevOps, and release management practices.
• Support audits, security reviews, and compliance requirements.

Must Have Skills:

• CRM Dynamics 365
• Power Platform,
• .NET framework