Power BI Dashboard Requirements and Development Data Analyst 4 - SHORT TERM

ABOUT THE ROLE

This engagement focuses on converting the BugTrack issuemanagement Excel extract into a comprehensive, interactive Power BI dashboard for leadership visibility and operational decisionmaking. The consultant will collaborate with the business, HIT, IT, and operational teams to define reporting requirements and translate them into a scalable data model and intuitive visualizations. Metrics will include (but are not limited to) total tickets opened/closed, aging of open tickets, ticket type and category distribution, priority trends, facilitylevel insights, EPMOrelated tickets, and a dedicated AVATAR ticket dashboard (opened, closed, maintenance). The consultant will build automated refresh processes, apply dataquality checks, and deliver a polished dashboard ready for leadership review. The resource may also be engaged in other Power BI work related to DBHDS as it arises if time in needed.

Key Tasks

• Conduct requirements workshops with the business, HIT, IT, and operational stakeholders
• Review and validate the BugTrack Excel extract structure
• Build a Power BI data model optimized for large datasets
• Develop visualizations for ticket volume, aging, type, category, priority, facility, and AVATAR metrics
• Create filters, drilldowns, and rolebased views
• Establish refresh logic and dataquality validation steps
• Iterate with stakeholders to refine usability and accuracy
• Mentor and train DBHDS identified SMEs for long-term maintenance
• Create and develop documentation supporting the dashboards

Deliverables

• Requirements document and dashboard mockups
• Power BI data model and transformation scripts
• Fully developed BugTrack dashboard with leadershipready visuals
• Documentation for refresh processes and data definitions
• Knowledgetransfer session with internal staff

Milestones

• Week 1-3: Requirements gathering & data review
• Week 4-8: Data modeling & initial dashboard build
• Week 9-10: Stakeholder review & refinement
• Week 11-12: Final dashboard delivery & documentation

Skill

• Power BI & Data Modeling Expertise
• Analytics & Data Interpretation
• Stakeholder Engagement & Requirements Gathering
• Technical & Tooling Skills
• Training & Knowledge Transfer
• Project & Delivery Skills