Data Analyst - Billing Transformation

Role Overview

The Data Analyst will play a crucial role in analyzing billing data to ensure accuracy in customer invoicing while contributing to vital revenue assurance initiatives. You will collaborate with cross-functional teams including IT, Finance, and Customer Service to identify and resolve billing discrepancies, automate reporting processes, and enhance billing system performance.

This position also involves assisting the Billing Transformation team in ensuring accurate billing processes and contributing to the design, development, implementation, and execution of analytical processes related to billing.

Required Skills

• Minimum of 2 years of experience in data analytics, preferably within the Telecommunications sector.
• Bachelor's degree in business, information systems, or a similar technical/analytical field, or equivalent experience is required.
• Strong proficiency in SQL for data extraction, manipulation, and reporting is essential.
• A solid understanding of billing platforms or similar systems, as well as query languages, is required.

Preferred Skills

• Outstanding organizational abilities.
• Exceptional written and verbal communication skills, with the capacity to engage with various stakeholders effectively.
• Strong problem-solving and analytical skills with a keen attention to detail.
• Able to thrive under pressure and prioritize competing deadlines.
• Ability to interpret technical product structures in different formats.
• Familiarity with tools such as Power BI, Alteryx, Tableau, and MS Access is preferred.

About Segra

Segra stands as one of the largest independent fiber network companies in the nation. We provide cutting-edge communication solutions backed by exceptional customer service. Known for our innovative infrastructure and state-of-the-art voice and data technology services, we cater to businesses, public sectors, and wholesale transport services globally.

Our network incorporates the latest advancements in IP, ethernet, and dark fiber architectures, alongside high-performance data centers. Furthermore, we power technology solutions like hosted voice, security, and cloud services. Segra is committed to putting our customers at the center of our operations, investing in local communities, and continuously upgrading our network infrastructure.

Benefits Overview

Segra offers a comprehensive benefits package for full-time employees, which includes:

• Medical, dental, and vision insurance.
• Life insurance.
• 401(k) match.
• Flexible Spending/Health Savings Accounts.
• Tuition and gym reimbursements.
• Paid vacation/PTO, holidays, and floating holidays.
• Volunteer days and parental leave.
• Additional coverages such as legal, accidental, hospital indemnity, identity theft, and pet insurance.

Our Commitment to Equality

Segra is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We prohibit discrimination of any kind and do not discriminate based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

Salary Range

$47,670 - $59,535

In addition to competitive health and retirement benefits with immediate 401(k) vesting, Segra prioritizes your overall well-being through various programs that support physical, mental, financial, and social wellness.