Data Analytics Team Manager

About Serco

Join us at Serco, where we provide essential services and cutting-edge technology solutions that empower our government clients to operate efficiently and securely. We proudly support complex federal missions across defense, civilian, and intelligence domains by uniting deep expertise with modern digital and data capabilities. Our dedicated teams are valued partners, committed to technical excellence and innovation in regulated environments.

We are in search of a talented Data Analytics Team Manager. This position involves building, leading, and nurturing high-performing analytics teams to create solutions that leverage data management, operations research, machine learning, statistics, business intelligence, and low-code automation to meet the needs of internal initiatives and government projects.

Please note: This position requires the ability to obtain and maintain a Secret security clearance.

Key Responsibilities

• Conduct advanced analysis and develop innovative tools that facilitate digital transformation initiatives.
• Mentor team members in data management, operations research, machine learning, statistics, business intelligence, and low-code automation techniques (e.g., Power Platform).
• Collaborate with program managers, data scientists, data engineers, cybersecurity staff, and customer stakeholders to convert mission and business requirements into effective technical data solutions.
• Aid capture and proposal initiatives by defining analytics strategies, estimating effort levels, and communicating technical solutions for government proposals.
• Identify and recommend opportunities for automation, digital tools, and data visualization to empower informed decision-making among clients.
• Provide technical direction and risk management for multiple programs to guarantee consistent delivery of analytics capabilities.

Qualifications

• U.S. Citizenship.
• Current Secret Security Clearance (or ability to obtain one).
• Bachelor's degree in computer science, engineering, information systems, operations research, data science, or a similar technical field.
• 10 years of additional experience may replace a STEM degree.
• At least 5 years of progressive experience in data analytics, data science, operations research, or related fields, including 2 years in a leadership or management role.
• Practical experience with analytics and automation technologies such as Python, R, SQL, Power Platform (Power Apps, Power Automate), and business intelligence tools (e.g., Power BI).
• Understanding of AI concepts and their applications in data analytics, including benefits, risks, and ethical issues.
• Familiarity with probability, statistics, simulation, optimization, machine learning, and heuristics within model development.
• Knowledge of data management frameworks, principles, and best practices.
• Experience with data management maturity assessments.
• Excellent leadership, communication, and stakeholder engagement skills, capable of translating complex technical ideas for non-technical audiences.
• Experience implementing solutions under government regulations, with a focus on compliance, documentation, and operational excellence.
• Willingness to travel up to 10% of the time.

Preferred Qualifications

• Experience in developing technical proposals, white papers, or solution architectures for government clients.
• Possession of Security+ certification or similar cyber qualifications.

If you are eager to support and collaborate with military leaders and a passionate team at Serco, apply today for immediate consideration. Your application could lead to the next step in your career!

Company Overview

Serco Inc. (Serco) is part of Serco Group, plc, serving the Americas. Our 9,000+ employees are dedicated to making a difference across over 100 locations in Defense, Citizen Services, and Transportation sectors. We assist our clients in delivering critical services efficiently while enhancing customer satisfaction. Our clientele includes all branches of the U.S. military, various federal civilian agencies, and many other governmental and commercial organizations. Regardless of where you work or your role, there's a place for you at Serco.

To explore the benefits offered by Serco, please visit our careers page. Should you need assistance during the application process, reach out to the Human Resources Department. Please note that we do not accept resumes via email due to compliance policies.

Applicants may be asked to present government-issued identification during the selection process. Serco will not store the provided identity documentation. For details on how we handle your information, please see our Applicant Privacy Policy.

Serco does not accept unsolicited resumes through agencies without being an approved vendor. All unsolicited resumes become Serco's property, and no placement fees will be paid.

Serco is an equal opportunity employer, evaluating applicants based on qualifications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected statuses.

Compensation and Benefits

Our Total Rewards package encompasses competitive pay, performance incentives, and benefits promoting well-being and work-life balance for personal and professional growth. Eligible employees have access to comprehensive health coverage, retirement plans, life insurance, and flexible time-off programs. Please inquire about specifics, as availability differs per contract, location, and hire date.

Benefits for full-time employees include:

• Medical, dental, and vision insurance.
• Generous vacation and sick leave, with flexible work options when possible.
• 401(k) plan with employer matching.
• Tuition reimbursement program.
• Life and disability coverage.
• Optional additional coverages, including pet and home insurance, critical illness insurance, legal services, and identity theft protection.
• Parental leave and family support benefits.
• Employee Assistance Plan.

Serco complies with all relevant state and local laws regarding leave and time off. The application period for this position is limited to 60 days. We encourage candidates to apply promptly, as the position may be filled sooner based on the volume of applications. All applications should be submitted exclusively through Serco's career site.