Data Center Engineer - DCE (f/m/d)

About

We help the world run better.
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong.

What’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end‑to‑end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose‑driven and future‑focused, with a highly collaborative team ethic and commitment to personal development.

We win with inclusion. SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you need accommodation or special assistance to navigate our website or to complete your application, please email Recruiting Operations Team at Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

AI Usage in the Recruitment Process – For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 445064 | Work Area: Information Technology | Expected Travel: 0 – 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI‑Hybrid

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What you’ll do

As part of Enterprise Cloud Services, the Global Cloud Operation (GCO) team is SAP's Cloud Infrastructure provider and is responsible for running SAP’s backend technology including operations of state‑of‑the‑art data centers around the globe. Enterprise Cloud Services – Global Cloud Operations unit acts in a shared services model.

The Data Center Management unit within GCO is the shared service unit providing services within all SAP’s Data Centers: IMAC‑D services, hardware maintenance, asset management, supplier coordination, Co‑Location management.

The Data Center Engineer (DCE) will work within SAP’s Cloud Data Center Operations Team. The Data Center Engineer is part of a regional team (Data Center Management – DCM) and is overall responsible for a Data Center Location.

Responsibilities

• Interface and coordination to all external Service Providers/Vendors for Data Center Operations
• Responsibility for IMAC‑D services & processes
• Goods Receipt handling
• Data Center Capacity Management
• Support of hardware maintenance activities
• Data Center Inventory Management / Asset Management
• Data Center access management / Access control
• Data quality & reporting
• Ticket handling in our Tool ServiceNow

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What you bring

• Minimum of 3 years experience in Data Center Operations
• Technical knowledge in Compute, Network, Storage hardware
• Experience in handling ticketing systems
• Advanced knowledge of Data Center Equipment
• Advanced knowledge in hardware maintenance
• Good knowledge in Co‑Location Management
• Familiar with coordination of IMAC‑D processes
• Organizational and analytical skills
• Excellent written communication skills in English

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Meet your team

The DCM Europe team contains around 25 people spread across 9 locations in Europe.
This role will be located in St. Leon Rot, Germany, in the biggest DC of SAP.

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Additional Information

• Benefits & Well‑being: Constant learning, skill growth, great benefits, supportive team environment.
• Inclusion: SAP’s culture of inclusion, health and well‑being focus, flexible working models.
• Equal Employment Opportunity: Accessibility accommodations available; contact Careers@sap.com for assistance.
• Referral Program: Only permanent roles are eligible; see SAP Referral Policy for details.
• AI in Recruitment: Refer to the Guidelines for Ethical Usage of AI in the Recruiting Process; violations may lead to disqualification.