Data Centre Operations Engineer

BUILDING THE FUTURE OF CRYPTO

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

Become a Krakenite and build the future of crypto!

PROOF OF WORK

THE TEAM

Join our Infrastructure Operations team to help us expand Kraken’s infrastructure and start playing a vital role in managing and enhancing Kraken's platform! The Data Centre Operations Engineer is a ‘hands-on’ role that is critical to the continuing success of Kraken; you will join a highly motivated team that is responsible for managing the entire network and compute infrastructure for one of the world’s leading Cryptocurrency exchanges. We are looking for a dynamic and innovative self-starter with the ability to think “outside of the box” to solve complex problems in a sustainable way.

This role is hybrid on-site/remote.

The opportunity

• Performs highly skilled preventative and corrective on-site maintenance to critical exchange infrastructure
• Performs highly skilled installations on complex server and network infrastructure
• Provides hands-on facility support where required (e.g. installation of new equipment, decommissioning of equipment, replacement of faulty equipment, internal audits…etc.)
• Responsible for Asset and Inventory management
• Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Response for bootstrapping physical infrastructure via out-of-band management networks
• Assist with basic network configuration for setting up out-of-band device access
• Assist with capacity planning/management, scaling and interconnecting with other data centres as needed
• Monitor and maintain all physical infrastructure (network, security, and compute), remote office locations, and respond to critical problems to maximise service uptime
• Assume on-call responsibilities and duties per the schedule
• Travel as needed to support physical data centre and onsite infrastructure such as Wifi access points, Internet circuits, firewalls
• Travel as needed to new facilities to support planning for future infrastructure expansion.

Skills you should HODL

• 2 + years experience of data centre operations in a highly security focused environment
• 2 + years experience working in a large-scale data centre environment
• Experience with power, cooling and airflow management of physical devices
• Basic knowledge of IP addressing and an understanding of subnets and gateway configuration for out-of-band device management
• Excellent communication skills and the ability to explain complex technical issues to both technical and non-technical audiences
• Excellent analytical and problem-solving skills
• Ability to perform well under pressure, high attention to detail
• Strong desire / interest in learning new technology
• Highly motivated and passionate about data centre engineering and security
• Physical labour skill, able to lift more than 25 kgs
• This role requires the ability to travel. For this reason, a valid passport and driving licence will be mandatory.